Training
THE EFFECTS OF EMPLOYEE DEVELOPMENT PROGRAMS ON JOB SATISFACTION AND EMPLOYEE RETENTION
By Karen Shelton
A Research Paper
Submitted for Partial Fulfillment of the Requirements for the Master of Science Degree in Training and Development
Approved for Completion of 4 Semester Credits TRHRD-735-001
_____________________________ Research Advisor
The Graduate College University of Wisconsin-Stout May 2001
i The Graduate College University of Wisconsin-Stout Menomonie, WI 54751 ABSTRACT Shelton (Write) (Last Name) Karen (First Name) L. (Initial)
The Effects of Employee Development Programs on Job Satisfaction and Employee Retention (Title)
Training and Development (Graduate Major)
Dr. Joseph Benkowski (Research Advisor)
May 2001 (Month/Year)
51 (No. of pages)
Publication Manual of the American Psychological Association (Name of Style Manual Used in this Study) This research analyzes the significance of employee development programs on employee retention and job satisfaction. It also takes business success into consideration. The method for this project consisted of an analysis of two studies, one conducted by the Gallup Organization and the other conducted by the American Society for Training and Development and the Society for Human Resource Management. The study determined that training and development increase employee satisfaction and are significant in an employee’s decision to stay with a company. It also indicated that the impact of training decreases without the organizational culture to support employees in the development process.
ii ACKNOWLEDGEMENTS
I would first like to thank my wonderful fiancé, Doug. I could not have gotten through this project or this degree program without his love, support, understanding, and help creating graphs. I would also like to thank my good friend Kelli. Without her encouragement, I do not think I would have maintained the motivation to finish. I would also like to thank my family.
By Karen Shelton
A Research Paper
Submitted for Partial Fulfillment of the Requirements for the Master of Science Degree in Training and Development
Approved for Completion of 4 Semester Credits TRHRD-735-001
_____________________________ Research Advisor
The Graduate College University of Wisconsin-Stout May 2001
i The Graduate College University of Wisconsin-Stout Menomonie, WI 54751 ABSTRACT Shelton (Write) (Last Name) Karen (First Name) L. (Initial)
The Effects of Employee Development Programs on Job Satisfaction and Employee Retention (Title)
Training and Development (Graduate Major)
Dr. Joseph Benkowski (Research Advisor)
May 2001 (Month/Year)
51 (No. of pages)
Publication Manual of the American Psychological Association (Name of Style Manual Used in this Study) This research analyzes the significance of employee development programs on employee retention and job satisfaction. It also takes business success into consideration. The method for this project consisted of an analysis of two studies, one conducted by the Gallup Organization and the other conducted by the American Society for Training and Development and the Society for Human Resource Management. The study determined that training and development increase employee satisfaction and are significant in an employee’s decision to stay with a company. It also indicated that the impact of training decreases without the organizational culture to support employees in the development process.
ii ACKNOWLEDGEMENTS
I would first like to thank my wonderful fiancé, Doug. I could not have gotten through this project or this degree program without his love, support, understanding, and help creating graphs. I would also like to thank my good friend Kelli. Without her encouragement, I do not think I would have maintained the motivation to finish. I would also like to thank my family.