Economic cycles, globalization, customer service and quality emphasis, talent management, new technology, increased value placed on intangible assets and human capital, focus on link to business strategy, changing demographics and diversity of the work force, high performance work systems are the forces affecting the work place and learning. Training can improve professional conduct, improve job performance by teaching new techniques and skills, and increase a company’s productivity and customer satisfaction.
2. Provide a summary of training design process and the steps needed to be taken.
The training design process refers to a systematic approach for developing training programs. Step 1 is a needs assessment, which is necessary to identify whether training is needed. Step 2 is to ensure that employees have the motivation and basic skills necessary to master the training content. Step3 is to create a learning environment that has the features necessary for learning to occur. Step 4 is to ensure that trainee understand how to manage skill improvement as well7 is monitoring and getting co-worker and manager support. Step 5 is developing an evaluation plan. Step 6 is selecting a training method. Step 7 is monitoring and evaluating the program.
3. Research and provide an overview of the type and amount of training provided in U.S. companies today.
According to http://www.referenceforbusiness.com “Training and development describes the formal, ongoing efforts of organizations to improve the performance and self-fulfillment of their employees through a variety of methods and programs. “ There are several types of training and new training methods are constantly being invented. These are found to be the most affective ORIENTATIONS- Orientation training is vital in ensuring the success of new employees. LECTURES- A verbal method of presenting