training and development of hsbc
DETERMINING TRAINING AND DEVELOPMENT AS AN EFFECTIVE TOOL
FOR THE EFFICIENCY OF THE EMPLOYEES ON THE BANKING INDUSTRY
A Thesis Presented to
_____________
In Partial Fulfillment
Of the requirements in
____________
By:
Christine Corpuz
October 15, 2014
CHAPTER I
THE PROBLEM AND ITS BACKGROUND
Introduction
HSBC (Hong Kong and Shanghai Banking Corporation) was founded in 1865 to finance trade between Asia and the West, today HSBC is the world’s second largest banking and financial services organizations serving some 125 million customers. Its aim is to be acknowledged as the world’s leading international bank.
HSBC has its four business groups namely: Commercial banking, Global Banking and Markets (investment banking) Retail Banking and Wealth Management, and Global Private Banking.
Commercial Banking
Operates in around 60 countries and territories, covering the developed and developing markets that matters most to their customer. As a cornerstone of the HSBC Group they have the financial strength to support their customers with working capital, term loans and acquisition or project finance, and the expertise to help their customers raise money from the stock and bond market. Global Banking and Markets
Provides financial services and products to corporate, governments, and institutions. They help in partnering their clients to achieve consistent, long-term performance while delivering commercial opportunities in both developing and developed markets. Global Private Banking
They connect their client’s wealth to the world. Its global scope enables them to identify and introduce their clients to the well-timed opportunities that underpin long-term investment access. Retail Banking and Wealth Management
Serves more than 50 million people worldwide with a complete range of retail banking and wealth management services. As one of the largest banking and finance services, HSBC has its own training and
FOR THE EFFICIENCY OF THE EMPLOYEES ON THE BANKING INDUSTRY
A Thesis Presented to
_____________
In Partial Fulfillment
Of the requirements in
____________
By:
Christine Corpuz
October 15, 2014
CHAPTER I
THE PROBLEM AND ITS BACKGROUND
Introduction
HSBC (Hong Kong and Shanghai Banking Corporation) was founded in 1865 to finance trade between Asia and the West, today HSBC is the world’s second largest banking and financial services organizations serving some 125 million customers. Its aim is to be acknowledged as the world’s leading international bank.
HSBC has its four business groups namely: Commercial banking, Global Banking and Markets (investment banking) Retail Banking and Wealth Management, and Global Private Banking.
Commercial Banking
Operates in around 60 countries and territories, covering the developed and developing markets that matters most to their customer. As a cornerstone of the HSBC Group they have the financial strength to support their customers with working capital, term loans and acquisition or project finance, and the expertise to help their customers raise money from the stock and bond market. Global Banking and Markets
Provides financial services and products to corporate, governments, and institutions. They help in partnering their clients to achieve consistent, long-term performance while delivering commercial opportunities in both developing and developed markets. Global Private Banking
They connect their client’s wealth to the world. Its global scope enables them to identify and introduce their clients to the well-timed opportunities that underpin long-term investment access. Retail Banking and Wealth Management
Serves more than 50 million people worldwide with a complete range of retail banking and wealth management services. As one of the largest banking and finance services, HSBC has its own training and