Training and Supervision Skills in the Hospitality Industry - Spuntino Catering

The Encarta World English Dictionary defines catering as, “to provide what is wanted or needed in a particular situation or by a particular group of people; to provide food and drink for a social or business function” (Encarta Dictionary, letter C.) Catering an event is something that is very important, not only within the job, but throughout the process of training. In fact, without proper training, one may lack set of skills that can stop an individual from achieving success at customer satisfaction and their overall job. Spuntino Catering definitely takes initiative in providing appropriate training but guarantees customer satisfaction in regards to their service. Spuntino Catering brings old know-how, tradition service to South Florida. By offering a European style of full size catering services, Spuntino Catering is able to work many events, such as, weddings, social and charitable events, and corporate functions. Their main specialty is Italian food but can also prepare a more European menu if that’s what is desired by their cliental. They began this operation under the restaurant Tiramesu in 1998. Their department has grown due to the growth of Graspa Group’s ownership of restaurants. Now, Spuntino Catering is affiliated with Van Dyke’s Café, Salumeria 104, Pasha, and Segafredo. Due to the increase in demand, Spuntino Catering was officially launched in 2004. Spuntino Catering has a lot to offer and truly cares about their cliental. With a motto like, “We are food people. It’s what we do. It’s what we love. So sit back, dig in, and enjoy” it’s expected that their food quality leaves the complete satisfaction with guests and patrons. Simply because customer satisfaction is achieved the question still remains: what about Spuntino Caterings’ employees? Are they filled with complete satisfaction? The answer is yes. Carlo Donadoni brings years of authentic Italian culinary expertise to Spuntino Catering as Spuntino’s executive chef. Donadoni’s talent