Preview

Training in Human Resource Management

Satisfactory Essays
Open Document
Open Document
1279 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Training in Human Resource Management
Professor Marler- Mgt 514

Spring 2012 Mgt 514-Prof Marler

Agenda
Definition of training Case :Leading Change at Simmons  Is training a good investment?
 

◦ Training evalution ◦ General vs Specific Training


How to design an effective training program

“HR Model and Training”

Training is a big business


How much do you think organizations with 100+ employees spend on training annually?
◦ $60 billion



Is it worth it? How much of that do you think gets used on the job?
◦ Of this only $6 billion result in transfer

1

Professor Marler- Mgt 514

Spring 2012 Mgt 514-Prof Marler

Training
A planned effort by a company to facilitate employees learning of knowledge, skills, and behaviors that are critical for successful job performance. Different from DEVELOPMENT

© 2001 by Prentice Hall

What is Learning?

Learning is defined as a relatively permanent change in knowledge, behavior or attitude.

◦ Knowledge(Know) acquisition of conceptual information, facts, understanding how and why

◦ Behavioral (DO) competence with procedures, operations, methods, techniques..skills

◦ Attitude (Feel) formation of feelings, preferences, evaluation of an object

2

Professor Marler- Mgt 514

Spring 2012 Mgt 514-Prof Marler

Leading Change at Simmons
◦ What is Eitel attempting to accomplish with the Great Game of Life program? How is it supposed to help Simmons or other companies? ◦ Should Simmons roll out the GGOL program? If so, how, and how would you justify the $7.2 million investment to the NY investors? ◦ Is the GGOL “specific” or “general” training? Why would this make a difference ?

Simmons
Can training solve Simmon’s financial problems?  Is the GCOL a good investment?  How would Eitel know? How would the company’s owners know?


Is Training a Good Investment?
 

Training Evaluation
◦ 4 Types

Human capital theory
◦ When PV of Benefits >= Training Costs

3

Professor Marler- Mgt 514

You May Also Find These Documents Helpful

  • Powerful Essays

    Simmons case

    • 1993 Words
    • 8 Pages

    Simmons should roll out the GGOL program in order to repair incongruence between the firm’s current culture and its strategy, as well as a misalignment between its present culture and CEO Charlie Eitel’s desired culture. The $7.2 million price tag is a substantial investment in light of the company’s +5 times EBITDA leverage ratio and will face resistance from Fenway Partners, the private equity shop that bought Simmons in 1998. We have identified Eitel’s sources of power, as well as how he should leverage those to influence the employees and Fenway that this risky solution is in fact the ideal solution.…

    • 1993 Words
    • 8 Pages
    Powerful Essays
  • Better Essays

    This practice is typically structured around the mission of the organization and is demonstrated by the actions of strong leadership. One more way organizations can motivate their employees is simply by recognizing their accomplishments among the members on a team or a formal event like an awards ceremony. Some organizations use a weekly mail where a team member is recognized for meeting his or her goal. There are often forums outside an organization with peers within the same marketplace where these events can be held. An example would be the multi-family housing field, where the annual Apartment Association banquet is held for all employees who are recognized for their successes within the…

    • 1938 Words
    • 8 Pages
    Better Essays
  • Better Essays

    Hr Training Class

    • 1699 Words
    • 7 Pages

    Customer demands and the rise in competition have caused many companies to focus on customer service and relations. The ability to provide great customer services has much to do with the success of many individuals and companies. Customer service isn’t about giving the customer exactly what they want. It involves skills such as problem solving, empathy, interpersonal skills, communication, and leadership abilities. Employee performance can be improved in many ways. Training is one way to emphasize employee performance. Each customer interaction is a representation on the company. How the employee handles the interaction is a direct determination of whether the customer will return.…

    • 1699 Words
    • 7 Pages
    Better Essays
  • Good Essays

    Human Resource Management

    • 594 Words
    • 2 Pages

    1. Ch 9, page 432, question 6: What is coaching? Is there one type of coaching? Explain…

    • 594 Words
    • 2 Pages
    Good Essays
  • Powerful Essays

    As companies continue to try to come up with a plan for remaining profitable, some are overlooking one of their best opportunities due to their short sightedness and obsession for short term gain. It is the very asset which most firms claim is their most important and the one which provides them their competitive advantage. It is also, in some companies, the asset which is most mistreated and neglected as it is the most costly. It is the company’s employees. I don’t know of any company which would not state that employees and their knowledge of the company, its products and services, processes, policies and procedures are an important part to its competitive advantage and the reason for its success. Then the question that must be asked and answered is why then, in down economic times, is one of the first things cut in a corporate budget the training and development of this most valuable asset? The very asset which provides the company its competitive advantage. The one which, if not continually developed, will impact its growth for a considerable length of time. Management, rightly so, wants to see the impact of any venture to the bottom line. If training is the first item cut, it must mean its impact is not benefiting the company, or at least not being seen as such. Training must be designed, implemented and assessed in such a manner to provide a positive impact on the bottom line. It is therefore the responsibility of those in charge of training to be cognizant of how and why adults learn, so that training provides a positive impact on a company’s profitability and not seen as a necessary burden which only drains the company’s coffers. According to Stephen Lieb (1991, p.1) “Part of being an effective instructor involves understanding how adults learn best.” Eliminating training and only allowing for it when a…

    • 2479 Words
    • 10 Pages
    Powerful Essays
  • Powerful Essays

    Human Resource Management

    • 3002 Words
    • 13 Pages

    Question.no.1 Discuss what a manager should do in each of the two Michigan cases. Answer: Office Equipment repair technician Although it is risky but the manager should give him a second chance, because by the nature of job (i.e. job of technician) it does not seem that he would be in direct contact with potential victims. It is risky because the job is a field job that is visiting other organizations and repairing their equipments. It is also possible that other organizations might have potential victims in their equipment area. If the technician does something wrong, the image of the employer may get harmed. The manager should test the employee’s future intentions through a question answer session, and if he appears to be honest and responsible about his future actions, then he should be give him a second chance. School bus driver The employer must be removed him from employment as he is in direct contact with potential victims on daily basis and it is never certain when he will repeat his past illegal acts no matter how hard working he is as the safety issues must be first considered. Question.no.2 What circumstances might lead you to make different decisions in different cases under Megan’s Law? Answer: Office Equipment repair technician Our decision is to rehire him because; it does not seem that he would be in direct contact with potential victims. Our decision would be different if the employee would be in direct contact with potential victims, for example. if he would be doing such jobs like, health care facilitating (e.g., nurse or aide), day caring and schooling (e.g., teacher), security (e.g., guard), social and mental health facilities (e.g., social or mental health worker), taxi and bus services (e.g., drivers), and recreational facilities (e.g., fitness trainer).…

    • 3002 Words
    • 13 Pages
    Powerful Essays
  • Better Essays

    Human Resource Management

    • 1568 Words
    • 7 Pages

    James Bradshaw came to understand employee engagement as a way to ensure ongoing business effectiveness through a series of events. In the article, it states “Modern Appliances had been in business for almost 75 years and manufactured a wide range of appliances. With sales in excess of $2 billion, Modern was considered a quality manufacturer and a good marketer.” Further, it states that in recent years, the company began to face competitive pressure as North American companies began to outsource manufacturing to China and Vietnam as well as domestic Chinese manufacturers were learning to compete effectively outside their home markets and were importing into Modern’s traditionally strong North American markets. Additionally, European companies were focusing on styling to tempt people away from traditional North American suppliers and they were luring away segments of the market to whom innovative design was appealing. (Gantz, 2007)…

    • 1568 Words
    • 7 Pages
    Better Essays
  • Powerful Essays

    Human Resource Management

    • 3850 Words
    • 13 Pages

    P1.3- Evaluate the roles and responsibilities of line managers at the Harrods human resource department…

    • 3850 Words
    • 13 Pages
    Powerful Essays
  • Powerful Essays

    Human Resource Management

    • 1808 Words
    • 8 Pages

    The primary function of human resource management is to increase the effectiveness and contribution of employees in the attainment of organizational goals and objectives. There are many areas to the HRM process such as Human Resources Management and being a manager, being an employee and their goals, Human resource planning and recruitment, and selection, performance management, EEO and Affirmative Action, Human resources development, Compensation and benefits, Safety and Health, and Employee and labor relations. Identifying the main issues, identifying current and future pathways is all part of the Human resource management field.…

    • 1808 Words
    • 8 Pages
    Powerful Essays
  • Powerful Essays

    Human Resource Management

    • 2449 Words
    • 10 Pages

    Produced in partnership with the World Federation of People Management Associations (WFPMA) and the North American Human Resource Management Association (NAHRMA)…

    • 2449 Words
    • 10 Pages
    Powerful Essays
  • Satisfactory Essays

    Human Resource Management

    • 912 Words
    • 4 Pages

    5. Appeal to Tradition - Trying to get someone to accept something because it has been done or believed for a long time.…

    • 912 Words
    • 4 Pages
    Satisfactory Essays
  • Powerful Essays

    This is to certify that Ms. PRACHI NADKARNI of M.Com Business Management Semester- 2 [2014-2015] has successfully completed the Project on “Introduction to Employee Training” under the guidance of Ms. Seema Sawant.…

    • 6096 Words
    • 23 Pages
    Powerful Essays
  • Powerful Essays

    HRM Training

    • 1577 Words
    • 6 Pages

    The Hong Kong Jockey Club is one of biggest organization in Hong Kong owns 24000 employees, their mission is to provide total customer satisfaction through meeting the expectations of all customers and stakeholders. Therefore, it provides different training for staff, purpose to train their teamwork, communicate effectively and provide good customer service. Besides, the courses include business management, marketing promotion and customer service. It can make sure staff to obtain more skills and knowledge and it has the responsibility for society. With better staff, the organization will have more chances for them to develop the skills. Today, we focus on discuss HKJC Football betting service.…

    • 1577 Words
    • 6 Pages
    Powerful Essays
  • Satisfactory Essays

    Hr Training Program

    • 269 Words
    • 2 Pages

    TRAINING EFFECTIVENESS EVALUATION REPORT TRAINING SUBJECT : NAME OF PARTICIPANT : TRAINING DATE & VENUE : FACULTY TRAINING AGENCY : |S. NO. |OBJECTIVES OF TRAINING |TE |EFFECTIVENESS RATING |REMARKS | | | | |ON 0-10 SCALE | | | | | |Before Training |After Training | | |1. |Improvement in Knowledge | | | | | |2.…

    • 269 Words
    • 2 Pages
    Satisfactory Essays
  • Satisfactory Essays

    Saad

    • 610 Words
    • 3 Pages

    A learning experience designed to achieve a relatively permanent change in an individual that will improve the ability to perform on the job. And the development is Future-oriented training, focusing on the personal growth of the employee.…

    • 610 Words
    • 3 Pages
    Satisfactory Essays