Appendix B
Troubleshooting Computer Hardware
In this worksheet, you must identify solutions for three separate computer hardware problems. For each solution, you must prepare an answer of at least 150 words within each of the following Answer boxes.
Part One: Troubleshooting a Failed Boot
|Problem |
|The computer fails to boot. |
|Details |
|Error messages and beeps occur during Power On Self Test (POST) startup. Note: You have not recently upgraded the memory. |
|Question |
|What are four possible sources for the error messages, and how do you troubleshoot them? |
|Hint: You may look at Figure 3-45 in A+ Guide to Managing & Maintaining Your PC. |
|Answer |
| |
|The error messages and beeps are the guide to the problem. They ease the troubleshooting process immensely because we have a |
|direction instead of going in blind. |
|Since there are error messages on the screen, I will assume it is not video related. |
|Possible problems: