MenuItem 1: {Topic 2} Individual behaviour and learning
Question 1: According to the MARS model of individual behaviour and performance, employee performance will remain high even if one of the four factors falls to zero.
True:
False*:
Feedback: Page 38
Difficulty: Easy
Question 2: The MARS model identifies the four main factors that influence individual behaviour.
True*:
False:
Feedback: Page 38
Difficulty: Medium
Question 3: Motivation is an external force on the person that causes him or her to engage in specific behaviours.
True:
False*:
Feedback: Pages 38–39
Difficulty: Medium
Question 4: Aptitudes are natural talents that help individuals to learn specific tasks more quickly and perform them better.
True*:
False:
Feedback: Page 39
Difficulty: Easy
Question 5: Competencies refer to the complete set of motivations, abilities, role perceptions and situational factors that contribute to job performance.
True:
False*:
Feedback: Page 39
Difficulty: Medium
Question 6: Person-job matching includes the strategy of selecting applicants whose existing competencies best fit the required task.
True*:
False:
Feedback: Pages 39–40
Difficulty: Easy
Question 7: Companies can improve employee role perceptions by describing the employee’s assigned tasks clearly and providing meaningful performance feedback.
True*:
False:
Feedback: Pages 40–41
Difficulty: Easy
Question 8: Situational factors are working conditions within the employee’s control.
True:
False*:
Feedback: Page 41
Difficulty: Medium
Question 9: Joining the organisation is a type of work-related behaviour.
True*:
False:
Feedback: Page 41
Difficulty: Easy
Question 10: Ability is the most important factor in the MARS model to explain why job applicants accept a job offer.
True:
False*:
Feedback: Page 42
Difficulty: Medium
Question 11: Job dissatisfaction is a major reason why people quit their jobs.
True*:
False:
Feedback: Page 43
Difficulty: Easy