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u4 assessment
Unit four: Principles of supporting change in a business environment

Assessment

You should use this file to complete your Assessment.
The first thing you need to do is save a copy of this document, either onto your computer or a disk
Then work through your Assessment, remembering to save your work regularly
When you’ve finished, print out a copy to keep for reference
Then, go to www.vision2learn.com and send your completed Assessment to your tutor via your My Study area – make sure it is clearly marked with your name, the course title and the Unit and Assessment number.

Please note that this Assessment document has 3 pages and is made up of 3 Sections.

Name: Andrea Ecsegi

Section 1: Why change happens

This section will help you to evidence Learning Outcome 1: Understand why change happens in a business environment.

Learning objective
Place in Assessment
1.1 Explain reasons for change in a business environment
Question 1 Page 1

1. Explain why change happens in a business environment. You should include at least three reasons in your answer. [1.1]

Change in business environment are become very important, without it they can’t keep up with the demands of the customers/clients as their needs, expectations and requirements are changing frequently and quickly. Consequences of not making any changes can cause loss of customers, business failure or in some cases even breaking the law. We can speak about two different kind of changes: reactive and proactive changes. The reactive changes are responding to external influences. PEST contains the four main factors of these: political, economical, social and technological. Proactive changes are made as a result of internal demands by a desire to make the business more effective. Some of the reasons can be to lower waste and costs, launch a new product or upgrade IT equipment.

Section 2: Supporting change

This section will help you to evidence Learning Outcome 2: Understand the purpose of supporting change

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