Human Resource plays a critical part in every organisation. It acts as a middle person to provide information to employees. It is the only department that is accountable for employment and recruiting, training and development, compensation, benefits, employee services, employee and community relations, personnel records, health and safety and strategic planning.
Over the years, Human Resource department has evolved from focusing on current operations to future operations because of technology that ease people’s job. This allows HR department to have more time to focus on planning of future operations and provide competitive advantage.
For example, Starbuck was facing crisis in 2008 to the state that Schultz, the CEO has to reduce his salary to not more than $4 per month. Human Resource department refocuses on its policies and continues to provide welfare to their employees. Medical fees of employees and their partners were well taken care of. This also includes vision care, dental care, vacation, stock options and tuition reimbursement. Training was provided to deliver high quality espresso and at an affordable price. This was implemented to manage with the economic condition. Human Resource department plays a big part in terms of crisis and survival in an organization. Without employee working hand in hand with Human Resource department, Starbuck would not survive the crisis.
For an organization to grow, employment and recruiting employee is essential. Employment of suitable employee for the job position is the first step towards growing of the organization. Reasonable qualified employee with adequate knowledge will be value added to the organisation. It is a complex process as Human Resource has to manage the internal and external number of people to recruit and which potential employee is more suitable to the job position.
Next, training and development is planned for employees by Human