Understanding Customer Experience
Telixo Consulting (Pty) Ltd.
Copy for Vusi Thembekwayo
Proposal for Ackermans Ltd.
Ackermans contact persons:
Ms Louise Hamman
Marketing Director
Telixo Consulting contact person:
Mr Thami Xango
Chief Executive txango@telixo.co.za 071-879-6201
18 January 2013
Statement of Confidentiality and Non-disclosure.
This document contains proprietary and confidential information. All data and information submitted to Vusi Thembekwayo, and any of his representatives, is provided in reliance upon his consent not to use or disclose any information contained herein except in the context of dealings with Mr T.C. Xango and/or Telixo Consulting (Pty) Ltd. The recipient of this document agrees to inform his employees and partners who view or have access to the document’s contents of its confidential nature.
The recipient agrees to inform each employee that they must not disclose any information concerning this document to others except to the extent that such matters are generally known to, and are available for use by, the public. The recipient also agrees not to duplicate or distribute or permit others to duplicate or distribute any material contained herein without T.C. Xango’s express written consent.
T.C. Xango retains all title, ownership and intellectual property rights to the material contained herein.
BY ACCEPTANCE OF THIS DOCUMENT, THE RECIPIENT AGREES TO BE BOUND BY THE AFOREMENTIONED STATEMENT.
Table of contents 1. Introduction 2. Problem background 3.1. Client & industry analysis 3.2. Conventional consulting back draws 3.3. Customer experience survey 3.4. Problem statement 3. Proposed solution 4.5. Services description 4.6. Audit process 4. Costs 5. Conclusion * Appendix
- Surveillance equipment
1. Introduction
Telixo Consulting (Pty) Ltd. hereinafter referred to as Telixo Consulting, Telixo and 'we'; is a provider of Efficiency, Customer Experience and and Integrity
Copy for Vusi Thembekwayo
Proposal for Ackermans Ltd.
Ackermans contact persons:
Ms Louise Hamman
Marketing Director
Telixo Consulting contact person:
Mr Thami Xango
Chief Executive txango@telixo.co.za 071-879-6201
18 January 2013
Statement of Confidentiality and Non-disclosure.
This document contains proprietary and confidential information. All data and information submitted to Vusi Thembekwayo, and any of his representatives, is provided in reliance upon his consent not to use or disclose any information contained herein except in the context of dealings with Mr T.C. Xango and/or Telixo Consulting (Pty) Ltd. The recipient of this document agrees to inform his employees and partners who view or have access to the document’s contents of its confidential nature.
The recipient agrees to inform each employee that they must not disclose any information concerning this document to others except to the extent that such matters are generally known to, and are available for use by, the public. The recipient also agrees not to duplicate or distribute or permit others to duplicate or distribute any material contained herein without T.C. Xango’s express written consent.
T.C. Xango retains all title, ownership and intellectual property rights to the material contained herein.
BY ACCEPTANCE OF THIS DOCUMENT, THE RECIPIENT AGREES TO BE BOUND BY THE AFOREMENTIONED STATEMENT.
Table of contents 1. Introduction 2. Problem background 3.1. Client & industry analysis 3.2. Conventional consulting back draws 3.3. Customer experience survey 3.4. Problem statement 3. Proposed solution 4.5. Services description 4.6. Audit process 4. Costs 5. Conclusion * Appendix
- Surveillance equipment
1. Introduction
Telixo Consulting (Pty) Ltd. hereinafter referred to as Telixo Consulting, Telixo and 'we'; is a provider of Efficiency, Customer Experience and and Integrity