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Union Management Relations

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Union Management Relations
I. Introduction
The objective of this paper is to build further on our understanding of union effects by examining what unions do to managerial practice in the workplace. Unions can be an instrument of social change but even when they play a larger role in society, their core activity remains focused at the workplace. Their principal engagement is with management though their actions may extend to lobbying, politics, and the community at both local and international levels. Therefore, in any consideration of the question, what do unions do to the workplace, it is important to examine the impact of unions on management in general and on human resource management (HRM), in particular. The main focus for Freeman and Medoff, in their 1984 book, What Do Unions Do,
(hereafter F-M) was not on this question but rather on union effects on outcomes such as productivity. Their findings have been influential in advancing our knowledge of union impact on organizational outcomes. They offer a number of explanations for their finding of a positive union effect on productivity. Apart from lower quit rates, three other possible explanations are suggested: seniority-based rewards, better job production standards (and better management accountability in general), and more employer-employee communications (pp. 14-15). The latter two of these explanations concern managerial practice but were not directly investigated in the study. This paper fills a gap in research by examining empirical support (or lack thereof) accumulated since the early
1980s, for some of these and other explanations for a positive union effect on management practice at the workplace level.
2
Citing a landmark study by Slichter, Healy and Livernash (1960) (hereafter, SHL), F-M argue that unions can improve efficiency by “putting pressure on management to tighten jobproduction standards and accountability in order to preserve profits in the face of higher wages”
(p.15). The SHL study put the issue of union impact on



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