Unit 1 – Communication in Health and Social Care Organisations
Unit 1 – Communication in Health and Social Care Organisations
Task 1
The relevant theory of communications consists of sixteen theories relating to the various ways people communicate. Of these sixteen there are five that apply to Mary Slater and her situation.
The first theory is known as constructivism. The following quote best describes this theory,” constructivism is a cognitive theory of human communication that describes how human perception influences the skillful production and interpretation of a variety of social influence messages” (Delia, O'Keefe, & O'Keefe, 1982). As Mary’s dementia worsens she may find it harder to differentiate between things and will struggle to concentrate and understand things making it harder for her to communicate with those around her.
Another theory for Mary is the Cognitive Behavioural theory which believes that the way certain situations or events are interpreted by people plays a major part in their actions and the way they feel. Mary’s health is slowly deteriorating causing her to forget important things and major event which could cause her to feel frustrated and useless. These feelings will subsequently affect Mary’s behaviour and communication with others which could cause her to become agitated and stressed.
The Social Judgement theory focuses on the idea that depending on how important an issue or subject is to a person affects the way they respond and communicate. Mary is suffering with a degenerative disease which will mean she will feel distant from her family and friends and may feel that she is no longer a part of society. She may withdraw and feel that things don’t matter to her meaning communication could be difficult.
The Spiral of Silence theory is very important in Mary’s situation. It is a theory that indicates that when people have a fear of being isolated it can cause them to be silent in their opinions and feelings. As Mary slowly becomes worse with her illness she may be confused and feel
Task 1
The relevant theory of communications consists of sixteen theories relating to the various ways people communicate. Of these sixteen there are five that apply to Mary Slater and her situation.
The first theory is known as constructivism. The following quote best describes this theory,” constructivism is a cognitive theory of human communication that describes how human perception influences the skillful production and interpretation of a variety of social influence messages” (Delia, O'Keefe, & O'Keefe, 1982). As Mary’s dementia worsens she may find it harder to differentiate between things and will struggle to concentrate and understand things making it harder for her to communicate with those around her.
Another theory for Mary is the Cognitive Behavioural theory which believes that the way certain situations or events are interpreted by people plays a major part in their actions and the way they feel. Mary’s health is slowly deteriorating causing her to forget important things and major event which could cause her to feel frustrated and useless. These feelings will subsequently affect Mary’s behaviour and communication with others which could cause her to become agitated and stressed.
The Social Judgement theory focuses on the idea that depending on how important an issue or subject is to a person affects the way they respond and communicate. Mary is suffering with a degenerative disease which will mean she will feel distant from her family and friends and may feel that she is no longer a part of society. She may withdraw and feel that things don’t matter to her meaning communication could be difficult.
The Spiral of Silence theory is very important in Mary’s situation. It is a theory that indicates that when people have a fear of being isolated it can cause them to be silent in their opinions and feelings. As Mary slowly becomes worse with her illness she may be confused and feel