P2.1 Analysing the impact including the risks of introducing the system of e- commerce system to a new Hotel (Zodiac Lake Hotel, London)
A website of the Hotel is the main source for boosting up the business worldwide. The business website for the Hotel has lots of advantages for the promotion and recognition in midst of this competitive business world. As the website itself creates a good impression and adds more customers.
Advantages of having a e-commerce in Hotel
The website will provide lot of information about the types of services available in the Hotel. For instance the customers can easily make a decision whether the Hotel they are going to stay will provide and satisfy their needs . The website also …show more content…
For ex: by specifying the nearest train stations.
Update the services and any offers available.
By posting some pictures of the rooms ,so that the customers get the idea how their accommodation going to be and whether it may meet with their needs and satisfaction.
The website can be given a with the small walk-through video of the Hotel.
The website also provides about the information regarding their room costs.
The website also makes easy for the customers to book the rooms online , to make their travel plans easily.
The communication is made much easier than making phone calls and spending your money, time rather by sending an e-mail or an online contact form.
The e-commerce improves the business of the Hotel through their online bookings. It gives a clear idea about the Hotel . To set up a Hotel business online through e-commerce by spending good amount of money is worth for the business. The website contains all the features , characteristics and availability of the Hotel.
Risks of introducing e-commerce in