Unit 207 Use Electronic Message Systems

KNOWLEDGE & UNDERSTANDING QUESTIONS

Unit 207 Use Electronic Message Systems
Learning Outcome 1

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|Learner’s Name xxxxx Signature |
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|Assessor’s Name Signature Date 31/1/12 |

Learning Outcome 1 - Understand the use of electronic message systems

Describe the main types of electronic message systems

The main types of electronic message systems are email, fax and instant messaging chat.

Describe the different features of electronic message systems

Emails come direct to your pc and are easily accessible. Fax machines send information electronically but relayed at the other end in paper form. Instant messaging chat pops up on the computer screen when you receive a message.

1.3 Explain the purpose of keeping an electronic message system up to date (ie why is it important)

Old emails take up space and should be deleted when finished with in order to free up space. Also, under the data protection act, we should only keep patient information for as long as it is needed so therefore it is important that once we no longer need the email, that we destroy it.

1.4 Describe how to use an electronic message system to check and delete or discard messages

Email systems work in different ways, when I get an email, my computer displays an envelope in the task bar area, plays a sound and also pops up on my screen to let me know that I have mail. To delete a message when I am reading the message,