Unit 21 Communication In Health And Social Care Essay
SHC 21: Introduction to communication in health, social care or children’s and young people’s settings
1.1
Identify different reasons why people communicate.
In a work setting people may communicate for various reasons. The main reasons may be, exchanging of information whether that is with your colleague, young people, parents or any others to whom it regards. There will also be times when you want to express your needs and feelings to people around you. It could be in a situation where for e.g. the children have misbehaved and you will have to sit down with them and express your emotions into words to explain their actions. Good communication can support relationships which on the other hand will maintain the relationship also. …show more content…
If you’re a member of staff then you would also communicate to socialise, share information with parents, to find out how your pupil feels, teach and to meet the children’s needs.
As soon as you enter the work setting there will be reasons to communicate.
It could be with parents regarding their children, to plan the activities for the day or even staff meetings.
If it is a child then he or she will also communicate to socialise and answer questions or express needs and wants.
1.2
Explain how effective communication affects all aspects of own work.
Effective communication is when the right message has been sent and received. If done well, it can build good relationships. Showing interest to whom you may be speaking to whether that is in using good body language and conveying warmth and understanding will maintain a positive work place. You will avoid problems and cause less misunderstandings. Work will be more effectively done whether that is with members of staff or young children.
If done so time will be well spent and everyone will feel supported which will allow sessions to run smoothly. Children will pick up good vibes and feel safe and secure knowing that they have good role models to look up to which will make the parents/guardians content knowing that work settings can be trusted.
1.3
Explain why it is important to observe an individual’s reactions when communicating with
them.
Observing an individual will allow you to understand them better as a person whether that is you picking up on how confident they are, if they are speaking truthfully or what emotion they are feeling at that current time.
If you observe someone then you yourself will be able to communicate with them as needed. Certain communications will bring out people’s personalities which therefore allow you to get to know them better. If you are not sure on what has been communicated then you will not be able to respond to their needs. Some people will come from different backgrounds with different cultures. If we ourselves are not too familiar with it then it can cause misunderstandings. For e.g. looking into the eyes of the person speaking means that the person is listening but in other cultures looking down whilst someone is speaking is a form of respect.
1.1
Identify different reasons why people communicate.
In a work setting people may communicate for various reasons. The main reasons may be, exchanging of information whether that is with your colleague, young people, parents or any others to whom it regards. There will also be times when you want to express your needs and feelings to people around you. It could be in a situation where for e.g. the children have misbehaved and you will have to sit down with them and express your emotions into words to explain their actions. Good communication can support relationships which on the other hand will maintain the relationship also. …show more content…
If you’re a member of staff then you would also communicate to socialise, share information with parents, to find out how your pupil feels, teach and to meet the children’s needs.
As soon as you enter the work setting there will be reasons to communicate.
It could be with parents regarding their children, to plan the activities for the day or even staff meetings.
If it is a child then he or she will also communicate to socialise and answer questions or express needs and wants.
1.2
Explain how effective communication affects all aspects of own work.
Effective communication is when the right message has been sent and received. If done well, it can build good relationships. Showing interest to whom you may be speaking to whether that is in using good body language and conveying warmth and understanding will maintain a positive work place. You will avoid problems and cause less misunderstandings. Work will be more effectively done whether that is with members of staff or young children.
If done so time will be well spent and everyone will feel supported which will allow sessions to run smoothly. Children will pick up good vibes and feel safe and secure knowing that they have good role models to look up to which will make the parents/guardians content knowing that work settings can be trusted.
1.3
Explain why it is important to observe an individual’s reactions when communicating with
them.
Observing an individual will allow you to understand them better as a person whether that is you picking up on how confident they are, if they are speaking truthfully or what emotion they are feeling at that current time.
If you observe someone then you yourself will be able to communicate with them as needed. Certain communications will bring out people’s personalities which therefore allow you to get to know them better. If you are not sure on what has been communicated then you will not be able to respond to their needs. Some people will come from different backgrounds with different cultures. If we ourselves are not too familiar with it then it can cause misunderstandings. For e.g. looking into the eyes of the person speaking means that the person is listening but in other cultures looking down whilst someone is speaking is a form of respect.