Kate Wilson
Outcome 1 – understand specific communication needs and factors affecting them.
1.1 – Explain the importance of meeting an individual’s communication needs?
Individuals that have communication problems need help and support to enable them to express themselves in the way they want, it’s important that you find out the best way for the individual to communicate for example it may be through sign language or writing what they want to say down on paper, you must respect their preferred method of communication as it is everyone’s human right to communicate and not allowing them to do so is stopping them from expressing their options and rights.
2.1- Explain how own role and practise can impact on communication with an individual who has specific communication needs?
In my role of a carer it is my job to work in a person centred way to support the service users I care for, to promote and support them to live independently and give them the freedom to express themselves and respect their rights. By identifying their preferred method of communication I can adapt the way I speak to meet their needs. You can provide the support and aids that they need, without the appropriate support the service user would be unable to express their needs or how they are feeling.
3.1- Analyse features of the environment that may help or hinder communication?
Features of the environment that may hinder communication include, a lot of background noise, people all talking at the same time, not facing people when speaking to them, covering you mouth when speaking, talking too fast or too slow, using slang words, poor lighting, poor seating arrangement. Features of the environment that may help communication include, good lighting, a good seating arrangement, talking slow and clear, facing the individual when speaking to them, turn off any TV’s/radios.
4.1- Analyse reasons why an individual may use a