Unit 5 Work In The Care Industry Essay
WEEK 5 – WORKING IN THE LEISURE INDUSTRIES
Emotions: “An emotion involves an appraisal of a situational context, a change in a physiological body sensation, the display of gestures, and a cultural label applied to one or more of the foregoing…[they are] distinguished from feelings, affects, moods or sentiments. A feeling is a more diffuse or mild emotion” (cf. Thoits, 1989:318, Hochschild, 1990: 118-119 IN Steinberg & Figart, 1999:24)
Emotional labour: 1983 Arlie Hochschild - the employee needs to “induce or suppress feeling in order to sustain the outward countenance (i.e., facial expression) that produces the proper state of mind in others”
* Emphasizes relational aspect of work - in which skilled, productive labour creates value which …show more content…
Working in leisure industry means working with people at leisure, engaged in having fun - employees have to look like they’re having fun
Study conclusion
- Tour reps were disciplined workers, behaved towards guests in best interests of their employing organisation
- Through autonomy & discretion allowed them to avoid negative consequences of emotional labour
Close relationships on team & mutual support; mutually controlled each other
WEEK 7 – A MULTIDISCIPLINARY APPROACH
Psychology:
Needs: some physiological; others culturally shaped
Motivation: intrinsic, extrinsic; satisfaction of needs
Sociology:
Images, representation and social construction
Gender, (in)equality and class distinction
Cultural background & leisure …show more content…
Study of the creation of cultural meaning in everyday life, ‘way of life’, artefacts and objects
Focus on ‘how’ meaning is given to things and people through images, representation
Culture: collection of beliefs, rituals, customs, values and attitudes shared among a group of people within a society; “culture” carries dual social meanings having to do with urban-industrial forms of knowledge & power
Knowledge: concrete ideas about meaning & technical ideas about how to communicate meanings to effect
Power: unequal distribution of economic, cultural & political resources in society & changing balance of influence & force attached to this state of affairs
Evaluative Culture: hierarchical; cultivation of mind, taste, manners, artistic accomplishments & scientific & intellectual attainments of a people
Narrative Culture: bundle of beliefs myths, customs, practices, quirks & general way of life that characterises a specific population
Cultural studies: looks at how representation frames popular reality & the multiple realities of culture revealed through ethnography and other forms of qualitative research
- Leisure is a key aspect to culture; central to our everyday life (traditions) and creation of different lifestyles (practices); leisure practices are a ‘shaper of culture’ and are also ‘shaped by
Emotions: “An emotion involves an appraisal of a situational context, a change in a physiological body sensation, the display of gestures, and a cultural label applied to one or more of the foregoing…[they are] distinguished from feelings, affects, moods or sentiments. A feeling is a more diffuse or mild emotion” (cf. Thoits, 1989:318, Hochschild, 1990: 118-119 IN Steinberg & Figart, 1999:24)
Emotional labour: 1983 Arlie Hochschild - the employee needs to “induce or suppress feeling in order to sustain the outward countenance (i.e., facial expression) that produces the proper state of mind in others”
* Emphasizes relational aspect of work - in which skilled, productive labour creates value which …show more content…
Working in leisure industry means working with people at leisure, engaged in having fun - employees have to look like they’re having fun
Study conclusion
- Tour reps were disciplined workers, behaved towards guests in best interests of their employing organisation
- Through autonomy & discretion allowed them to avoid negative consequences of emotional labour
Close relationships on team & mutual support; mutually controlled each other
WEEK 7 – A MULTIDISCIPLINARY APPROACH
Psychology:
Needs: some physiological; others culturally shaped
Motivation: intrinsic, extrinsic; satisfaction of needs
Sociology:
Images, representation and social construction
Gender, (in)equality and class distinction
Cultural background & leisure …show more content…
Study of the creation of cultural meaning in everyday life, ‘way of life’, artefacts and objects
Focus on ‘how’ meaning is given to things and people through images, representation
Culture: collection of beliefs, rituals, customs, values and attitudes shared among a group of people within a society; “culture” carries dual social meanings having to do with urban-industrial forms of knowledge & power
Knowledge: concrete ideas about meaning & technical ideas about how to communicate meanings to effect
Power: unequal distribution of economic, cultural & political resources in society & changing balance of influence & force attached to this state of affairs
Evaluative Culture: hierarchical; cultivation of mind, taste, manners, artistic accomplishments & scientific & intellectual attainments of a people
Narrative Culture: bundle of beliefs myths, customs, practices, quirks & general way of life that characterises a specific population
Cultural studies: looks at how representation frames popular reality & the multiple realities of culture revealed through ethnography and other forms of qualitative research
- Leisure is a key aspect to culture; central to our everyday life (traditions) and creation of different lifestyles (practices); leisure practices are a ‘shaper of culture’ and are also ‘shaped by