Unit Hsc 25 Social Care

UNIT 6: The Role of The Health and Social Care Worker

Question one
1.1 explain how a working relationship is different from a or personal relationship
Working relationships are more formal than personal relationships. Conversations are more professional than personal. Private and emotional issues should not be involved in working relationships. In a professional relationship people are in a relationship with someone because it is their job. In this relationship there are clear boundries and lines that must not be crossed. Working relationships are different to personal relationships in that there are specific objects and purposes in the role, there are professional codes of conduct and polices and procedures. There are tasks and goals and working together as a team to achieve them is a professional working relationship. Having working relationships with colleagues and other professionals is a significant part of my role and they are necessary in the interest of the people I support.
Personal relationships which include; family, friendship and sexual differ from working relationships. Most people need to have a close relationship with another person as a friend to share experiences, worries and happiness. The ability to form friendships is important and begins when we are very young. However relationships are more important with family members at a young age. Family relationships include parent, grandparents, siblings and children. The relationship we have with our family is different to our working relationships as in there are no codes of conduct written for personal relationships.
Interpersonal; a strong bond between two or more people refers to an interpersonal relationship, They can develop between; people working together in the same place, between man and woman in either love or marriage, between immediate family members and relatives or between friends. They can also develop in a group such as students with their teachers or in a religious group. People in interpersonal relationships share common goals and objectives, they tend to have similar interests and think in the same way.
Romantic relationships; in a romantic relationship there is a lot of emphasis on the emotional side which include love, intimacy, compassion and appreciation. Romance or love as we can call it is the expressive and pleasurable feeling from an emotional attraction to another person with deep and strong desires to connect with another person intimately.

1.2 Describe different working relationships in health and social care settings
Colleagues; working relationships with colleagues thrive off team work. Well managed teamwork involves regular staff meetings where decisions and general practice matters are discussed. They are the best places for airing differences about practice. It is important to have good working relationship with colleagues and this includes having specific objectives and purposes in the role, following employer polices and procedures and codes of conduct.
Between manager and worker; relationships between manager and workers are based on professional factors. They also include respect, trust and diplomacy.
Multidisciplinary team; they have a shared purpose of working together in a team. They can consist of professional partnerships or can also include family and friends.
Social care workers and care assistants; the relationship between these people is professional. I would not address a nurse or doctor in the same way I would my colleagues or service users.
Question two
2.1 describe why it is important to adhere to the agreed scope of job role A job description explains the requirements of the job available and should form part of the contract with an employer. Information included in the job description would explain the responsibilities of the role, who the manager is and where the work is done. It should state clearly what the employer expects of the employee. It is the employees legal responsibility to adhere to the role and is their duty to follow and fully understand polices and procedures in relation to their job role. It is important to adhere to the job role so that work can be done within the boundaries of the job role. It also stops people doing tasks that they are not qualified to do. If people do not adhere to agreed job roles then accidents can happen, proper professional care will not be delivered, important information may not be delivered or passed on correctly or confidential information could fall in to the wrong hands. Polices should cover all the key area of practices. Working within agreed scope is working at the level of experience an individual has, some job roles may require further training. This can be recognised in personal development planning and used in appraisals to assess performance and areas for improvement in the job role.