John S Kirkwood
School of Environment & Development, Sheffield Hallam University
E-mail: j.s.kirkwood@shu.ac.uk
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Abstract
Information and communications technologies are continuing to bring about significant changes in society. These changes may be viewed as the direct consequence of technological advances, which in turn rely on scientific discovery. This paper adopts a different model predicated on the view that the rate of technological uptake depends upon recognising social and business needs and overcoming the barriers to innovation – particularly the forces that suppress radical potential. The validity and significance of this approach is examined by reference to real estate information systems.
Keywords: real estate, property, innovation, information systems.
Innovation brought about by new technology disrupts existing processes, practices and roles and produces either conscious or unconscious resistance by those who feel threatened. The introduction of a computerised national land information system, for example, impacts on the roles of professionals involved in real estate conveyancing, reveals information about land ownership that certain groups may prefer to remain secret, and requires government to devote limited resources to changes in legislation.
Progress in all spheres of human activity necessitates change. It is impossible for either an individual or an organisation to improve by staying the same. No change may be an option but it involves risk because others may change and, in a competitive sense, move ahead. It has been suggested that continuous innovation is a pre-condition for sustaining competitive advantage (Porter, 1995) a view that is reinforced by the performance of high-technology companies, nourished by new ideas and their
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