User Manual

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IATI - INTERNATIONAL AIR TRAVEL INDEX
IATI

Reservation System User Manual – Ver.1

Index

1.Access to system………………………………………………………………………………………............ 2

2.Main Page ...................................................................................................... 3

2.1 Find a Ticket (Search for domestic and international flights)………………… 3

2.1.1 Domestic Lines Reservations ………………………………………… 4

2.1.1.1 Introduction to reservation page…………. . 6

2.1.1.2 Creating PNR and putting option……………. 8

2.1.1.3 Ticketing……………………………………. 9

2.1.2 International Lines Reservations………………………............... 11

2.1.3 Ticketing Processes ( Cancellation– Refund – Modification )……….…… 15

2.2 Orders …………………………………………………………………………… 16

2.2.1 Booking………………………………………............................... . 16

2.2.2 Finalized…………………………………………………………………. 17

2.2.3 Searching PNR/E-Ticket………………………………………………… 17

2.3 Finance…………………………………………………………………………….. 17

2.3.1 Account Info…………………………………………………………... 18

2.3.2 Payments………………………………………………………………….. 18

2.3.3 Vpos Transactions………………………………………………………… 18

2.3.4 Bank Money Transfer……………………………………………….. 19

2.4 Invoices……………………………………………………………………….… 19

2.4.1 Approved IATI invocies……………………………………….. 20

2.4.2 Approved Bonus invoices……………………………………. 20

2.4.3 Approved Commission invoices….. …………………........ 21

2.4.4 Invoice PNR Table…….……………………………………………. 21

2.4.5 Credit Card Slip……………………………………………………………….. 21

2.5 Agent Profile………………………………………………………………….. 22

2.5.1 Agency Commissions…………………………………………………. 23

2.6 User Management…………………………………………………………… 23

2.7 Reports…………………………………………………………………………… 24

2.8 Special Offers…………………………………………………………………………….. 24

2.9 Diamond Club …………………………………………………………………. 25

2.9.1