User Manual Critique
User Manual Critique
Munchkin Baby Gate User Manual Critique
INTRODUCTION
Almost any parent can attest to the importance of a good baby gate. The right gate can help keep your little one safe from many of the potential hazards around the house. In addition to protecting your child, a wall mounted baby gate is easier to use than a pressure mounted gate, typically looks better, and can be used safely at the top of a staircase.
In order to reap the benefits of a wall mounted baby gate, it must be properly assembled, installed, and mounted. Most customers that buy a baby gate rely on the user manual included to help guide them through this assembly. Unfortunately, the majority of those that purchase the Munchkin Extended Baby Gate will find themselves very unsatisfied with the included user manual instructions.
I know all too well how frustrating a poorly written user manual can be because I purchased the Munchkin Extended Baby Gate, and I had to suffer through the poor excuse of a manual provided. While the guide had some of the important pieces we expect from a solid user manual such as warranty information, hazard details, and equipment information; the manual does not however properly consider its audience. The manual also fails in its ease of use, and its document design.
THE GOOD
Ethical Instructions
It is important for any successful user manual to be ethical. A key factor in doing this is to highlight the potential hazards and warnings involved in the product or its assembly. The Munchkin Extend Baby Gate user manual does have a section to outline warnings. It has a bold face heading and an icon to help ensure it stands out and is not overlooked.
Equipment & Parts
Another key component of a proper user manual is an indication of the needed tools and equipment. This particular guide has a section that specifies included equipment and needed tools. Each piece is labeled with a letter so that it’s easy to reference,
Munchkin Baby Gate User Manual Critique
INTRODUCTION
Almost any parent can attest to the importance of a good baby gate. The right gate can help keep your little one safe from many of the potential hazards around the house. In addition to protecting your child, a wall mounted baby gate is easier to use than a pressure mounted gate, typically looks better, and can be used safely at the top of a staircase.
In order to reap the benefits of a wall mounted baby gate, it must be properly assembled, installed, and mounted. Most customers that buy a baby gate rely on the user manual included to help guide them through this assembly. Unfortunately, the majority of those that purchase the Munchkin Extended Baby Gate will find themselves very unsatisfied with the included user manual instructions.
I know all too well how frustrating a poorly written user manual can be because I purchased the Munchkin Extended Baby Gate, and I had to suffer through the poor excuse of a manual provided. While the guide had some of the important pieces we expect from a solid user manual such as warranty information, hazard details, and equipment information; the manual does not however properly consider its audience. The manual also fails in its ease of use, and its document design.
THE GOOD
Ethical Instructions
It is important for any successful user manual to be ethical. A key factor in doing this is to highlight the potential hazards and warnings involved in the product or its assembly. The Munchkin Extend Baby Gate user manual does have a section to outline warnings. It has a bold face heading and an icon to help ensure it stands out and is not overlooked.
Equipment & Parts
Another key component of a proper user manual is an indication of the needed tools and equipment. This particular guide has a section that specifies included equipment and needed tools. Each piece is labeled with a letter so that it’s easy to reference,