Value of Communication Skills in the Workplace
The Value of Communication Skills in the Workplace
Athens State University
Organizational Communication (21380)
March 31, 2014
The Value of Communication Skills in the Workplace The value of communication in the workplace is important. Employers should make employees aware of what is happening within the workplace. Organizing meetings regularly would help to keep a strong flow of communication and a positive attitude toward the company and each other. Enhance Workplace Communication at 24-Hour Operations (2011) is confident that communication can be improved by keeping logs. Using electronic or paper logs would help to point out unwanted problems and correct them as soon as possible. Technology today has changed our world drastically. According to Timmons (2011) managers who have good communication skills help to create a good working atmosphere. Communication today is mostly made up of texting, emails, and social media leaving face-to-face communication a thing of the past. Technology regarding personal communication should only be used as a quick fix solution providing face-to-face communication is not available at the current time. According to Yuhyung and Kyojik (2011) face-to-face communication and computer-mediated communication differ when group performance is involved. The effects of face-to-face communication proves to have a more positive outcome in the workplace. Unfortunately in today’s society face-to-face communication in the workplace usually does not happen unless a serious problem has occurred and immediate attention is needed. Brown, Owens, and Bradley (2013) felt cancer patients that are able to continue working need to know how to properly address their employer concerning benefits. The fact that people should be trained on how to properly communicate is surprising because face-to-face communication allows one to be able to clearly express themselves in an understanding way. Many
Athens State University
Organizational Communication (21380)
March 31, 2014
The Value of Communication Skills in the Workplace The value of communication in the workplace is important. Employers should make employees aware of what is happening within the workplace. Organizing meetings regularly would help to keep a strong flow of communication and a positive attitude toward the company and each other. Enhance Workplace Communication at 24-Hour Operations (2011) is confident that communication can be improved by keeping logs. Using electronic or paper logs would help to point out unwanted problems and correct them as soon as possible. Technology today has changed our world drastically. According to Timmons (2011) managers who have good communication skills help to create a good working atmosphere. Communication today is mostly made up of texting, emails, and social media leaving face-to-face communication a thing of the past. Technology regarding personal communication should only be used as a quick fix solution providing face-to-face communication is not available at the current time. According to Yuhyung and Kyojik (2011) face-to-face communication and computer-mediated communication differ when group performance is involved. The effects of face-to-face communication proves to have a more positive outcome in the workplace. Unfortunately in today’s society face-to-face communication in the workplace usually does not happen unless a serious problem has occurred and immediate attention is needed. Brown, Owens, and Bradley (2013) felt cancer patients that are able to continue working need to know how to properly address their employer concerning benefits. The fact that people should be trained on how to properly communicate is surprising because face-to-face communication allows one to be able to clearly express themselves in an understanding way. Many
References: Brown, R. F., Owens, M., & Bradley, C. (2013). Employee to employer communication skills: Balancing cancer treatment and employment. Psycho-Oncology, 22(2), 426-433. doi:10.1002/pon.2107 Enhance Workplace Communication at 24-Hour Operations. (2011). Professional Safety, 56(11), 21. Retrieved from http://www.docstoc.com/docs/102546089/ Timmins, F. (2011). Managers ' duty to maintain good workplace communications skills. Nursing Management - UK, 18(3), 30-34. Waldeck, J., Durante, C., Helmuth, B., & Marcia, B. (2012). Communication in a changing world: Contemporary perspectives on business communication competence. Journal of education for business, 87(4), 230-240. doi:10.1080/08832323.2011.608388 Zhang X., & Venkatesh, V. (2013). Explaining employee job performance: The role of online and offline workplace communication networks. MIS Quarterly, 37(3), 695-722. Retrieved from http://www.misq.org/index.html