Strengths
The strengths quadrants should describe the positive attributes, tangible and intangible, that are within the company. Strengths are within the control of the company. The can include the positive attributes of the workforce such as their knowledge, background, education, credentials, contacts, and reputation. Strengths also include available assets such as available capital, equipment, credit, established customers, channels of distribution, copyrighted materials, and patents. Strengths should capture the positive aspects of the business that provide a competitive advantage.
Weaknesses Just like strengths, weaknesses are also factors within the control of the company. However, the difference is that the weaknesses detract from the ability to obtain or maintain a competitive edge. Weaknesses include limited resources, lack of expertise, lack of access to technology, or a poor physical location of the company. They capture the negative aspects within a business that limit the value and ultimately hinder the competitive advantage. This quadrant should be filled with areas that need to be enhanced in order to compete with the best competitor in
References: Cannon, J., McCarthy, E., Perreault, W. (2011). Basic Marketing. New York: McGraw-Hill.