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Verizon Lean Six Sigma Analysis

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Verizon Lean Six Sigma Analysis
Verizon used role modeling, training, and coaching to create their current culture (Kinicki & Williams, 2013). Leading for Shareholder Value (LSV) and the Verizon Leadership Development Program (VLDP) made the changes possible (Kinicki & Williams, 2013). The Verizon Lean Six Sigma (VLSS) was also implemented into the cultural changes (Freifeld, 2013). The Leading for Shareholder Value was one of the main factors for the cultural change (Kinicki & Williams, 2013). This was an education program designed to increase the senior management’s understanding on how to control long-term value creation. In this program, senior managers were given several different scenarios with complications that stopped Verizon from generating more shareholder
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