Proj587
Professor Robert Kenmore
Team A: Michael Armstead, Marcus Caruso, Regina Little, Hiten Patel, Antoine Stephenson
11/23/2014
Table of Contents
Introduction Page 3
Verizon Strategic Capacity Plan Page 5
Project Selection Criteria Page 9
Conflict Resolution Plan Page 11
Change Management Plan Page 13
Resource Utilization Plan Page 15
Portfolio/Program Management Process Page 16
Conclusion Page 19
References Page 21
Introduction (Regina Little) Verizon Communications Inc. was created in 2000 when Bell Atlantic merged with GTE. Verizon has since gone on to become a global telecom giant. Verizon has built a brand upon trust and goodwill which has made them a household name (Verizon.com). The New York/Delaware based company continues to be the top US cellphone provide with roughly 106 million post paid subscribers (Trefis, Team, 2014). In 2004 Verizon became part of the Down Jones Industrial average. Since that time the company has had a national presence in in both wireless and wireline markets and over 100 million American subscribers using their network daily (Verizon.com). Verizon