Voip Implementation
VoIP Project
Curtis Harris
TM590
Reddy Urimindi
2/12/2012
Contents
Introduction 3 Overview 3 Project Plan 4 Project Dependencies 6 System Constraints 8 Risk Assessment 9 The Network 9 Personnel Training 11 Project Closure 12
Introduction
This project plan represents a general collection of processes and procedures covering the implementation of Voice over IP (VoIP) Solution for a fictitious customer. The purpose of this document is to define a VoIP project plan proposal to provide a customer with a comprehensive plan outlining the details, stakeholders, and time-frames for the defined project scope. I have developed the project plan in conjunction with the customer to identify implementation objectives and priorities. The project plan includes Project Scope, VoIP Implementation Plan, Dependencies, Risk Assessment and Management, VoIP Training, Communication Overview, and Project Closeout.
Overview
This document describes the project plan for the installation of a VoIP telephone solution and subsequent migration of the existing Centranet (Centrex) users to the new VoIP platform. Centranet is the brand name for Verizon centrex service. The new system will replace the existing Centranet and become the voice network enterprise-wide. This new system will greatly reduce all voice network costs currently incurred by the customer, associated with voice service. This includes, but not limited to, toll calling, domestic long distance, and international calls. The greatest benefit the customer sees is the four-digit dialing plan capability that will include extensions for people who tele-commute (work from home).
The first phases of the project will target Centranet users in a select department, as this is where the first trial can take place and help establish metrics for the system as a whole. Migration from existing Centranet system will happen as departments determine their existing equipment needs upgrades or replacements; although, it
Curtis Harris
TM590
Reddy Urimindi
2/12/2012
Contents
Introduction 3 Overview 3 Project Plan 4 Project Dependencies 6 System Constraints 8 Risk Assessment 9 The Network 9 Personnel Training 11 Project Closure 12
Introduction
This project plan represents a general collection of processes and procedures covering the implementation of Voice over IP (VoIP) Solution for a fictitious customer. The purpose of this document is to define a VoIP project plan proposal to provide a customer with a comprehensive plan outlining the details, stakeholders, and time-frames for the defined project scope. I have developed the project plan in conjunction with the customer to identify implementation objectives and priorities. The project plan includes Project Scope, VoIP Implementation Plan, Dependencies, Risk Assessment and Management, VoIP Training, Communication Overview, and Project Closeout.
Overview
This document describes the project plan for the installation of a VoIP telephone solution and subsequent migration of the existing Centranet (Centrex) users to the new VoIP platform. Centranet is the brand name for Verizon centrex service. The new system will replace the existing Centranet and become the voice network enterprise-wide. This new system will greatly reduce all voice network costs currently incurred by the customer, associated with voice service. This includes, but not limited to, toll calling, domestic long distance, and international calls. The greatest benefit the customer sees is the four-digit dialing plan capability that will include extensions for people who tele-commute (work from home).
The first phases of the project will target Centranet users in a select department, as this is where the first trial can take place and help establish metrics for the system as a whole. Migration from existing Centranet system will happen as departments determine their existing equipment needs upgrades or replacements; although, it
References: TMCNET, http://www.tmcnet.com/voip/1105/featurearticle-making-the-business-case-for.htm (last accessed 2/13/2012) Bandwidth, http://bandwidth.com/wiki/article/What_do_I_need_to_know_before_transitioning_ my_business_to_VoIP (last accessed 2/14/2012) CIO, http://www.cio.buffalo.edu/asab_projects_approve_charter/_projects_approvedpdfs/Voip.pdf, (last accessed 2/18/2012) Cisco, SIP Trunking Design and Implementation Considerations, http://www.ciscopress.com/articles/article.asp?p=1567219&seqNum=8 (last accessed 2/19/2012) Ganguly, Samrat. VoIP - Wireless, P2P and New Enterprise Voice Over IP. Wiley STMS, 04/2011 Buffalo, http://www.oss.buffalo.edu. (last accessed 2/19/12)