W4 Homework Individual Development Plan
Week 4 Homework
Individual Development Plan
INDIVIDUAL DEVELOPMENT PLAN
Delta Dental of California
1. Name (Last, First)
2. Current position
3. Department
4. Supervisor
5. Plan period (dates)
Camara, Sheila
Audit
Claims Processing
Maria Cuadra
6/1/2015 – 6/1/2016 THREE-YEAR PLAN & GOALS
6. Year 1 Developmental Goals
7. Year 2 Developmental Goals
8. Year 3 Developmental Goals
Increase my skill working on Cash Receipts
Increase my stats from meets to exceeds
9.
DEVELOPMENTAL OBJECTIVES
10.
PURPOSE
11.
PRIORITY
12.
DESCRIPTION OF PLANNED
DEVELOPMENTAL ACTIVITY
(Include COST and DATE for Accomplishment)
13.
EVIDENCE OF ACCOMPLISHMENT
Increase my accuracy stats
Increase my production stats
To ensure that I am able to exceed the department goal of 98% accuracy to a 100%
To ensure that I am able to exceed the department goal of 17 claims per hour.
High
Essential
High
Essential
Monthly. This will help me form a routine on how to process claims in a way that I look at all the elements on a claim and process them using the processing manual. Also utilizing the question for when I am hesitant on processing a claim.
Monthly. Increase my production speed by looking at key elements and not over looking a claim. When a claim needs further research to ask for help from a lead or supervisor.
No errors issued to me.
Claims processed daily exceeds 119
Increase my skills in Cash Receipts
To work independently without asking for instruction on how to handle scenarios
High
Essential
Present. Take notes on scenarios that I would need help in. To refer back to my note when another scenario arises and be able to complete a task without asking for instructions.
Able to process a claim that I needed help with.
Explain any hurdles or barriers you see in completing the above and what assistance is requested from the company or supervisor on the same.
When inventory is high and working in queues that are more
Individual Development Plan
INDIVIDUAL DEVELOPMENT PLAN
Delta Dental of California
1. Name (Last, First)
2. Current position
3. Department
4. Supervisor
5. Plan period (dates)
Camara, Sheila
Audit
Claims Processing
Maria Cuadra
6/1/2015 – 6/1/2016 THREE-YEAR PLAN & GOALS
6. Year 1 Developmental Goals
7. Year 2 Developmental Goals
8. Year 3 Developmental Goals
Increase my skill working on Cash Receipts
Increase my stats from meets to exceeds
9.
DEVELOPMENTAL OBJECTIVES
10.
PURPOSE
11.
PRIORITY
12.
DESCRIPTION OF PLANNED
DEVELOPMENTAL ACTIVITY
(Include COST and DATE for Accomplishment)
13.
EVIDENCE OF ACCOMPLISHMENT
Increase my accuracy stats
Increase my production stats
To ensure that I am able to exceed the department goal of 98% accuracy to a 100%
To ensure that I am able to exceed the department goal of 17 claims per hour.
High
Essential
High
Essential
Monthly. This will help me form a routine on how to process claims in a way that I look at all the elements on a claim and process them using the processing manual. Also utilizing the question for when I am hesitant on processing a claim.
Monthly. Increase my production speed by looking at key elements and not over looking a claim. When a claim needs further research to ask for help from a lead or supervisor.
No errors issued to me.
Claims processed daily exceeds 119
Increase my skills in Cash Receipts
To work independently without asking for instruction on how to handle scenarios
High
Essential
Present. Take notes on scenarios that I would need help in. To refer back to my note when another scenario arises and be able to complete a task without asking for instructions.
Able to process a claim that I needed help with.
Explain any hurdles or barriers you see in completing the above and what assistance is requested from the company or supervisor on the same.
When inventory is high and working in queues that are more