City Address: 263 Dakila St. Sumilang Pasig City
Provincial Address: 7020ME Brgy. Balete, Balete Batangas City
Cell Phone Number: 0917-758-4814
PERSONAL INFORMATION:
Age: 27
Date of Birth: October 8, 1984
Place of Birth: Daet Camarines Norte
Father: Donatilo P. Faltado Mother: Edita C. Faltado
Occupation: Retired Police Inspector Occupation: PNP Government Employee
SEMINARS ATTENDED:
OFFICE FOR LOCAL AND INTERNATIONAL LINKAGES
Lyceum of the Philippines Batangas
LPU – B 4th Floor SHL Building
September 28, 2009
NURSING MANAGEMENT AND LEADERSHIP
Speaker: Dean Lydia Arao Palaypay R.N M.A.N
Given this 9th day of December, 2004 at De Ocampo Memorial College
Sta. Mesa Manila
COMMITMENT TO QUALITY SERVICE TRHOUGH PROFESSIONALISM
Speaker: Hon. Ruth Padilla
President, Philippine Nurses Association
Given this 16th day of December 2004 at De Ocampo Memorial College
Sta. Mesa Manila
NURSING EDUCATION IN FOCUS UPDATED ON: OXYGEN DELIVERY SYSTEM
Speaker: Hon. Dean Elizabeth R. Roxas R.N M.A.N Edna M. Formaran M.A.N, R.N
President, DPCN Inc. OIC, Training Divison
Given this 24th day of November Elvira N. Baura R.N at De Ocampo Memorial College OIC, Nursing Department
Sta. Mesa Manila 17 March 2004 at Conference room Lung Center of the Philippines Quezon Avenue Quezon City
WORK EXPERIENCE:
C3 CUSTOMER CONTACT CHANNELS
11th floor Bonifacio Technology Tower Bldg
Global City Taguig
March 2012 -Present
HR-TALENT ACQUISITION COORDINATOR
* In charge with the day to day recruitment * Conduct Applicants Initial Interview * Behavioural Interview * Doing phone screen Interviews * Test Administrator * Facilitate transition and endorsement of applicants * Send EOD Report
AEGIS PEOPLESUPPORT
Ayala Ave. cor Sen. Gil Puyat Ave,
Makati City 1200
FRAUD ANALYST
Aug 2010 – March 2012
* Review all orders as per merchant process * Make sure to meet (SLA) Service Level Adherence * Document all information regarding order * Get 80 reviews per day * Make sure no FRAUD ORDER * Reject suspicious order * Make sure to follow each merchant process on all order
AEGIS PEOPLESUPPORT
Ayala Ave., cor Sen. Gil Puyat Ave.,
Makati City 1200
JPMC CHASE Apply By Phone
Chase Advisor: January 18, 2010 – Aug 2010
* Provide Excellent Customer service * Disclose all information about the feature of the card * Answer all inquiries about the feature of the card * Assist customer to apply over the telephone
WORK EXPERIENCE:
SYKES ASIA INC
44th Floor One San Miguel Bldg.
One San Miguel Ave., Ortigas Center, Pasig City
November 2006 – February 2008
CUSTOMER SERVICE REP/SOFTWARE ACTIVATION SPECIALIST
* Provide Excellent Customer Service * Activate Macromedia/Adobe Software * Assist customer’s Download Selective Trial Version Software * Activate full version of Adobe Software * Provide first hand of information about different kinds and features of Adobe Software * Escalate and document all customer concerns and transfer to proper department
EDUCATIONAL ATTAINMENT:
GRADE SCHOOL:
LA CONSOLACION COLLEGE-DAET CAMP CRAME ELEMENTARY SCHOOL
Daet, Camarines Norte Camp Crame Compound, Quezon City
1991 1997
SECOND LEVEL:
CAMP CRAME HIGH SCOOL
Camp Crame Compound Quezon City
2001
TERTIARY:
FAR EASTERN UNIVERSITY DE OCAMPO MEMORIAL COLLEGE
Morayta, Manila Ramon Magsaysay St. Pureza, Sta. Mesa Manila
2001 BS Nursing Graduate
2005
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