waiting line
The Study of Waiting Line Management With Reference To Big Bazar
Submitted in partial fulfillment of the requirements
For the award of the degree of
Master of Business Administration
In
Software Enterprise Management
Under the guidance of
Internal Guide and Supervisor
Mrs. Shipra Sharma
ABSTRACT
Pantaloons Retail Limited is India’s leading retailer that operates multiple retail formats in both the value and lifestyle segment of the Indian consumer maker. Pantaloons include a chain of fashion outlets that is Big Bazaar, a uniquely Indian hypermarket chain, Food Bazaar, a supermarket chain, blends the look, touch and feel of Indian bazaars with aspects of modern retail like choice, convenience and quality.
The research project deals about the waiting line management at retail outlets like Big Bazaar. It basically stresses on the problems faced by the organizations in managing the waiting lines throughout the day, especially at the peak hours and festival season.
The scope of my project involves understanding the concept of waiting lines and find out better ways to manage them. It aims at studying the various techniques adopted for managing waiting lines at retail stores like Big Bazaar and see whether it is effective enough to serve the number of footfalls.
The deliverable on the completion of my project will serves as input for the subsequent phases and will give a better understanding of waiting line management and its implementation.
ACKNOWLEDGMENT
It is really a matter of pleasure for me to get an opportunity to thank all the persons who contributed directly or indirectly for the successful completion of the project report, “Study of Waiting Line Management With Reference To Big Bazaar”.
First of all I am extremely thankful to my college CDAC for providing me with this opportunity and for all its cooperation and contribution. I also express my gratitude to my Project mentor and guide Mrs. Shipra
Submitted in partial fulfillment of the requirements
For the award of the degree of
Master of Business Administration
In
Software Enterprise Management
Under the guidance of
Internal Guide and Supervisor
Mrs. Shipra Sharma
ABSTRACT
Pantaloons Retail Limited is India’s leading retailer that operates multiple retail formats in both the value and lifestyle segment of the Indian consumer maker. Pantaloons include a chain of fashion outlets that is Big Bazaar, a uniquely Indian hypermarket chain, Food Bazaar, a supermarket chain, blends the look, touch and feel of Indian bazaars with aspects of modern retail like choice, convenience and quality.
The research project deals about the waiting line management at retail outlets like Big Bazaar. It basically stresses on the problems faced by the organizations in managing the waiting lines throughout the day, especially at the peak hours and festival season.
The scope of my project involves understanding the concept of waiting lines and find out better ways to manage them. It aims at studying the various techniques adopted for managing waiting lines at retail stores like Big Bazaar and see whether it is effective enough to serve the number of footfalls.
The deliverable on the completion of my project will serves as input for the subsequent phases and will give a better understanding of waiting line management and its implementation.
ACKNOWLEDGMENT
It is really a matter of pleasure for me to get an opportunity to thank all the persons who contributed directly or indirectly for the successful completion of the project report, “Study of Waiting Line Management With Reference To Big Bazaar”.
First of all I am extremely thankful to my college CDAC for providing me with this opportunity and for all its cooperation and contribution. I also express my gratitude to my Project mentor and guide Mrs. Shipra
Bibliography: Bhatti, S. A., Bhatti, N. A. (1998), Operations Research – an Introduction, Department of Computer Science, Oxford University Press, pp. 315–356 Hillier, F. S., Lieberman, G. J. (2001), Introduction to Operations Research, McGraw-Hill higher education, 7th edition, pp. 834–8. Karmakar,R(2012) Managing Resources in Retailing, Strategic Management journal pp 21-33. Agarwal P., Laney,C.(2011) Waiting Line analytics, International Journal of business Management pp 112-134. Rathore, A.(2013) Resource Recombination in Management Review pp 12-24.