Waiting Line Essay
OPERATIONS MANAGEMENT (MGCR 472) WINTER 2011
COURSE RELATED INFORMATION
INSTRUCTOR INFORMATION Dr. Malleswara Talla Tel: (514) 287-5217 Office: Bronfman 501 -
INSTRUCTOR’S OFFICE HOURS, E-MAIL AND MAILING ADDRESS INFO Tuesdays 13:00 pm – 14:00 pm Office Hours (Please send me a message if you need to see me during office hour)
You can reach me over telephone, by email, then a meeting by appointment if needed.
E-mail Mailing Address
malleswara.talla@mcgill.ca Desautels Faculty of Management, McGill University 1001 Sherbrooke St (West), Montreal, Quebec, H3A 1G5 TA INFORMATION
First Name Mohammad Abdolmanaf Mohammadjavad Saied
Last Name Nikoofal Zargoush Samieenia Samiedaluie
Office Hour Mondays, 4:00-5:00 pm Tuesdays, 4:00-5:00 pm Wednesdays, 4:00-5:00 pm Thursdays, 4:00-5:00 pm
Room 562 597
Email mohammad.nikoofal@mail.mcgill.ca abdolmanaf.zargoush@mail.mcgill.ca mohammadjavad.samieenia@mail.mcgill.ca saied.samiedaluie@mail.mcgill.ca
562 549
CLASS INFORMATION Section No 6 Class Room Bronfman 179 Lecture Time Mon Wed 4:05 pm – 5:25 pm
Important Note: McGill University values academic integrity. Therefore all students must understand the meaning and consequences of cheating, plagiarism and other academic offences under the Code of Student Conduct and Disciplinary Procedures (see www.mcgill.ca/integrity for more information).
COURSE RELATED INFORMATION
PERFORMANCE EVALUATION 2 Problem Set Assignments 1 Case Study Report 1 Game Report Midterm Exam Final Exam 15% (2*7.5%) 10 % 5% 25 % 45 %
COURSE DESCRIPTION AND LEARNING OUTCOMES
•
Course Description
Operations management (OM) involves design, planning, establishment, control, operation and improvement of the activities/processes that create a firm's final products and/or services. At one time, the term "operations management" referred primarily to manufacturing issues. The growing economic importance of service activities, however, has broadened the scope of OM function
COURSE RELATED INFORMATION
INSTRUCTOR INFORMATION Dr. Malleswara Talla Tel: (514) 287-5217 Office: Bronfman 501 -
INSTRUCTOR’S OFFICE HOURS, E-MAIL AND MAILING ADDRESS INFO Tuesdays 13:00 pm – 14:00 pm Office Hours (Please send me a message if you need to see me during office hour)
You can reach me over telephone, by email, then a meeting by appointment if needed.
E-mail Mailing Address
malleswara.talla@mcgill.ca Desautels Faculty of Management, McGill University 1001 Sherbrooke St (West), Montreal, Quebec, H3A 1G5 TA INFORMATION
First Name Mohammad Abdolmanaf Mohammadjavad Saied
Last Name Nikoofal Zargoush Samieenia Samiedaluie
Office Hour Mondays, 4:00-5:00 pm Tuesdays, 4:00-5:00 pm Wednesdays, 4:00-5:00 pm Thursdays, 4:00-5:00 pm
Room 562 597
Email mohammad.nikoofal@mail.mcgill.ca abdolmanaf.zargoush@mail.mcgill.ca mohammadjavad.samieenia@mail.mcgill.ca saied.samiedaluie@mail.mcgill.ca
562 549
CLASS INFORMATION Section No 6 Class Room Bronfman 179 Lecture Time Mon Wed 4:05 pm – 5:25 pm
Important Note: McGill University values academic integrity. Therefore all students must understand the meaning and consequences of cheating, plagiarism and other academic offences under the Code of Student Conduct and Disciplinary Procedures (see www.mcgill.ca/integrity for more information).
COURSE RELATED INFORMATION
PERFORMANCE EVALUATION 2 Problem Set Assignments 1 Case Study Report 1 Game Report Midterm Exam Final Exam 15% (2*7.5%) 10 % 5% 25 % 45 %
COURSE DESCRIPTION AND LEARNING OUTCOMES
•
Course Description
Operations management (OM) involves design, planning, establishment, control, operation and improvement of the activities/processes that create a firm's final products and/or services. At one time, the term "operations management" referred primarily to manufacturing issues. The growing economic importance of service activities, however, has broadened the scope of OM function