Wal Mart Case Study "The Challenge of Managing Relationships with Stakeholders"
“The Challenge of Managing Relationships with Stakeholders”
A Case Study on Business Ethics and Stakeholder Relationships
A Report by
Abdul Rahman Nawawi Holger Behrens Jurattana Jamkrajang Paphat Kriangthanapha Phikulthong Pangjunan Suttasinee Suebsahakarn Younten Phuntso
53060790 52027564 50019826 52032481 54055255 52047480 53060909
Submitted to
Ajarn Nakul Boonrod 29 May 2012
In partial fulfillment for the course: IBC 360: Business Ethics Semester 2/2011
1
Table of Contents
Table of Contents Introduction Wal-Mart’s Ranking & Response to Various Stakeholders Wal-Mart’s Recent Number of Ethical Issues in the News Improved Ethical Culture & Positive Response to Stakeholders What are the relevant Facts? What are the Ethical Issues? a) Female Employees b) Disabled Employees c) Illegal Immigrants d) Low Benefits e) Working Conditions f) Ethical Leadership Issues g) Environmental Stakeholders What are the Primary Stakeholders 1) The Stockholders 2) The Wal-Mart Executives 3) The Employees 4) The Communities 5) Consumers 6) Non-Profit Organizations 7) Other Retailers 8) Online Retailers 9) Gasoline Retailers Possible Alternatives to Wal-Mart’s Ethical Issues I Employee Stakeholders 1.1 Discrimination 1.2 Female Employees 1.3 Disabled Employees 1.4 Sweatshop Workers 1.5 Illegal Immigrants 1.6 Low Benefits 1.7 Working Conditions 1.8 Unions 1.9 Ethical Leadership Issues II Environmental Stakeholders Violation of EPA’s Stormwater Regulations Violation of State Environmental Laws Violation of Air-Quality Restrictions Hazardous Waste- & Materials-Handling Practices Urban Sprawl & Impacts Conclusion
2 3 4 5 6 7 8 8 8 9 10 10 11 11 11 12 12 12 12 12 12 13 13 13 13 14 14 17 20 24 26 27 29 31 33 35 35 36 36 37 37 38
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Introduction This report is intended to give you an insight into our analysis, thoughts, interpretations and further evaluation of the given case study “Wal-Mart: The Challenge of Managing Relationships with Stakeholders”. We
A Case Study on Business Ethics and Stakeholder Relationships
A Report by
Abdul Rahman Nawawi Holger Behrens Jurattana Jamkrajang Paphat Kriangthanapha Phikulthong Pangjunan Suttasinee Suebsahakarn Younten Phuntso
53060790 52027564 50019826 52032481 54055255 52047480 53060909
Submitted to
Ajarn Nakul Boonrod 29 May 2012
In partial fulfillment for the course: IBC 360: Business Ethics Semester 2/2011
1
Table of Contents
Table of Contents Introduction Wal-Mart’s Ranking & Response to Various Stakeholders Wal-Mart’s Recent Number of Ethical Issues in the News Improved Ethical Culture & Positive Response to Stakeholders What are the relevant Facts? What are the Ethical Issues? a) Female Employees b) Disabled Employees c) Illegal Immigrants d) Low Benefits e) Working Conditions f) Ethical Leadership Issues g) Environmental Stakeholders What are the Primary Stakeholders 1) The Stockholders 2) The Wal-Mart Executives 3) The Employees 4) The Communities 5) Consumers 6) Non-Profit Organizations 7) Other Retailers 8) Online Retailers 9) Gasoline Retailers Possible Alternatives to Wal-Mart’s Ethical Issues I Employee Stakeholders 1.1 Discrimination 1.2 Female Employees 1.3 Disabled Employees 1.4 Sweatshop Workers 1.5 Illegal Immigrants 1.6 Low Benefits 1.7 Working Conditions 1.8 Unions 1.9 Ethical Leadership Issues II Environmental Stakeholders Violation of EPA’s Stormwater Regulations Violation of State Environmental Laws Violation of Air-Quality Restrictions Hazardous Waste- & Materials-Handling Practices Urban Sprawl & Impacts Conclusion
2 3 4 5 6 7 8 8 8 9 10 10 11 11 11 12 12 12 12 12 12 13 13 13 13 14 14 17 20 24 26 27 29 31 33 35 35 36 36 37 37 38
2
Introduction This report is intended to give you an insight into our analysis, thoughts, interpretations and further evaluation of the given case study “Wal-Mart: The Challenge of Managing Relationships with Stakeholders”. We