Shanell Heath
COM 213
Dr. Jan Schlegel
July 28, 2011
Letter of Transmittal
August 4, 2011
Dr. Jan Schlegel
Trine University
9910 DuPont Circle
Suite 130
Fort Wayne, IN 46825
Dear Dr. Schlegel,
In the attached report you will find the analysis of Wal-Mart/Sam’s Club as requested by yourself at the beginning of the class. I believe that you will get the information that you need.
The report was designed to look at three main areas:
1. How the company benefits customers
2. How the company benefits employees
3. Community involvement
In doing the research I used my personal sites given to me by being an employee of the company. I reviewed how the company helps and hinders its local economy and gave recommendations as to how they could help improve functionality.
I would be honored to discuss my findings in greater detail with you. I may be reached by email at sbheath@my.trine.edu or by phone at 765-532-7970 anytime between one and four pm Monday thru Friday.
Sincerely,
Shanell B Heath
Trine University
Human Resource Management Major
i Table of Contents
Letter of Transmittal………………………………………………………………………………………………..………i
Table of Contents……………………………………………………………………………………………………….…...ii
List of Figures……………………………………………………………………………………………………..…………iii
Executive Summary………………………………………………………………………………………………….……iv
Introduction: Wal-Mart/Sam’s Club………………………………………………………………………………...1
Sam Walton: A history in the making ……………………………………...……………….……..…………1
Facts/Findings……………………………………………………………………………………………………….……….1
How the companies benefit the customers………………………………………………………………....1
How the companies benefit Employees..................................................................................................4
Community Involvement…………………………………………………………………………….…..……….5
Analysis ………………………………………………………………………………………………………………………...6
Strengths/Weaknesses…………………………………………………………………………….……..…….…6
References: MyWal-Mart.com. (2011). Retrieved July 28, 2011, from Wal-Mart: www.mywalmart.com Press Releases Sam 's Club E Values. (2011). Retrieved July 28, 2011, from Sam 's Club: http://www.samsclub.com/sams/pagedetails/content.jsp?pageName=evalues_lander&?searchCategoryId=all&searchTerm=Evalues&_requestid=350415 Sam 's Club Giving Sam 's Club Giving Program. (2011). Retrieved July 28, 2011, from Sam 's Club: http://samsglobalmedia.cotssl.net/globalmedia/mobile/mediadaytour/giving-program.pdf?v=1 Wal-Mart .com Walmart Credit Cards. (2011). Retrieved July 28, 2011, from Walmart: http://www.walmart.com/cp/Credit-Cards/632402 Wal-Mart Recall Wal-Mart Registry. (2011). Retrieved July 28, 2011, from Wal-Mart: http://www.walmart.com/giftregistry?povid=cat14503-env172199-module101210-lLink1_GR Wal-Mart Roll Back Blumenthal, K. (2011, June 1). MR. Sam: How Sam Walton Built Wal-Mart & Became America 's Richest Man. Leto, J. (2003, June 16). Hypermarket Fuel Sales. Convience Store News, 39(7), 46-47.