To the worlds largest retailer, Wal-Mart Stores, China had long been a strategic imperative.
On one hand, nearly US$20 billion worth of goods made in China were now travelling through Wal-Marts global supply chain to drive its costs down; on the other hand, Chinas vast size in land and population, an emerging middle class optimistic and eager to spend, and consumers relentless pursuit of value all seemed to suggest that China was an ideal ground into which Wal-Mart could successfully transport its business model centring around the strategy of Every Day Low Prices (EDLP).
However, in the midst of proclamations of market entry or ambitious expansion plans by many major world retailers came the news that Cassian Chueng, the president of Wal-Mart
China, had resigned in March 2005 to spend more time with his family. Changing the commander-in-chief the night before a major battle was, to many, no different from a public admission of the failure to live up to the retail giants ambition in China. Indeed, nine years after its market entry in 1996, Wal-Mart ranked only twentieth in sales among all chain stores in China, compared to the fifth place taken by its world rival, the French Carrefour, which had entered the market at more or less the same time as itself. Wal-Mart had 43 stores nationwide, far behind Carrefours 62 [see EXHIBIT 1 for top 25 chain stores in China]. But most importantly, whereas Carrefour had started generating positive returns from its stores in
China, the annual numbers sent back by Wal-Mart China to its home office