ABSTRACT Wal-Mart serves customers and members more than 200 million times per week. This large organization serves them in the ways they want to be served – in retail outlets, online and on mobile devices. Wal-Mart operates under 69 different banners in 27 countries. With fiscal year 2012 sales of approximately $444 billion, Wal-Mart employs 2.2 million associates worldwide. (Wal-Mart Corporate) Since the first Wal-Mart store opened in 1962 in Rogers, Arkansas, they have been dedicated to making a difference in the lives of their customers. Wal-Mart’s business is the result of Sam Walton 's visionary leadership, along with generations of associates focused on helping customers and communities save money and live better. This rich heritage defines who Wal-Mart is and what they do today. (Walmart Heritage) What I have intended to do in this research paper is the give a brief history, a SWOT analysis, and description of some of the problems Wal-Mart has and will face.
Wal-Mart as we know it today evolved from Sam Walton’s goals for great value and great customer service. “Mr. Sam,” as he was known, believed in leadership through service. This belief that true leadership depends on willing service was the principle on which Wal-Mart was built, and drove the decisions the company has made for the past 50 years. So much of Wal-Mart’s history is tied to the story of Sam Walton himself, and so much of the company’s future will be rooted in Mr. Sam’s principles. Sam Walton was born in 1918 in Kingfisher, Oklahoma. In 1942, at the age of 24, he joined the military. He married Helen Robson in 1943. When his military service ended in 1945, Sam and Helen moved to Iowa and then to Newport, Arkansas. During this time, Sam
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