Watson Jeopardy Essay

In our world today, technology has increased a lot. People have different opinion nowadays. There are a lot of ways to test machine intelligence and I think by playing jeopardy is a good way to test machine intelligence. Jeopardy is an American television quiz show and it can ask about anything. Watson is a machine and it's made for answering question. For Watson, there is a lot of possible answer but Watson need to pick the accurate answer. For example, if Watson has 3 possible answer then Watson will pick the one that has the most percentage. The most percentage means that it is more likely to be correct. In the article, IBM Watson became a jeopardy champion. IBM describes it as “an application of advanced natural language processing, information retrieval, knowledge representation and reasoning, and machine learning technologies to the field of open domain question answering” using IBM’s deepQA technology for hypothesis generation. Massive evidence gathering, analysis, and scoring. It shows that the machine really works. Even though jeopardy is not designed for a computer, IBM prove that Watson can answering question like human. In my opinion it does not matter on how they test the machine as long as it’s not harmful.
Is Watson a good example of a computer system demonstrating intelligence similar to that of a human?
Watson is a good example of a computer system demonstrating intelligence similar to that of a human. Even though Watson is a machine and it was created by human, it collects a lot of information about everything and it can show it perfectly. That is why Watson even won the jeopardy game. “Watson beat Brad Rutter, the biggest all-time money winner on jeopardy and Ken Jennings, the record holder for the longest championship streak (74 wins)”.

What Watson be useful in customer service systems? What would it take for businesses to use Watson for this
purpose?

Watson will be useful in customer service systems. Because Watson can understand words. Today, automation is everywhere these days “enabling users to accomplish a wide range of tasks – from ordering pizza, checking luggage at the airport, booking a hotel room, right through to booking a doctor’s appointment. And the customer service industry is no exception”. Watson is on another level and it will make easier for customers. For business, it will be hard to buy one like Watson even though it is useful. Because Watson will be too expensive and if the company buy it they will have to supply information to the system.

Suggest some other applications for Watson.

Watson would be useful in important things such as medical diagnosis and treatment. If Watson works really well, then every hospitals or clinic should purchase it. It will make the doctor's job easier and more accurate. “The artificial intelligence machine correctly diagnosed a 60-year-old woman’s rare form of leukemia within 10 minutes — a medical mystery that doctors had missed for months at the University of Tokyo”. Watson proves the benefit and important for our society.

References

Ng, Alfred. “IBM’s Watson Gives Proper Diagnosis after Doctors Were Stumped.” NY Daily News, NEW YORK DAILY NEWS, 7 Aug. 2016, www.nydailynews.com/news/world/ibm-watson-proper-diagnosis-doctors-stumped-article-1.2741857.

“10 Reasons Why AI-Powered, Automated Customer Service Is the Future.” Watson, 30 Oct. 2017,www.ibm.com/blogs/watson/2017/10/10-reasons-ai-powered-automated-customer-service-future/.