Preview

Web Portal Analysis

Powerful Essays
Open Document
Open Document
5030 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Web Portal Analysis
INF11101 Web Enabled Business

"To what extent are the main cities of Scotland applying quality levels of e-Government portals in their web portals to achieve an effective and efficient communication with their citizens?"

Course Work 1 - Web Portal Analysis

Module Title: Module Leader: Professor: Author: Date: Document: Word Count

Web Enabled Business Dr Colin Smith Peter Cruickshank 40071409 24/02/2012 Course Work 1 - Web Portal Analysis 2008

Web Enabled Business Course Work 1 - Web Portal Analysis

INF11101

CONTENTS
INTRODUCTION LITERATURE REVIEW
What is a Portal? Portal definition ......................................................................................................................... 5 General Portal Classification .................................................................................................. 6 Quality Models for General Portals Customized Quality Model

RESEARCH APPROACH
Research question Analysis Tool Development Sample selection

DATA ANALYSIS CONCLUSION
Recommendations Critical reflection

REFERENCES
Books Journals

BIBLIOGRAPHY

Author: 40071409 Word count: 4488

2/26

Web Enabled Business Course Work 1 - Web Portal Analysis

INF11101

Journals

ANNEXES
Annex A – Customized quality model Annex B – http://www.aberdeencity.gov.uk Annex C – http://www.edinburgh.gov.uk Annex D – http://www.glasgow.gov.uk Annex E – http://uptime.netcraft.com Annex F – http://whois.domaintools.com Aberdeen ................................................................................................................................. 22 Edinburgh................................................................................................................................. 23 Glasgow ................................................................................................................................... 24 Annex G – Alexa ranking and typical visitor behaviour


References: Liu, C., Du, T. & Tsai, H. (2009). A study of the service quality of general portals. Information and Management, 46(1), 52-56. Magoutas, B. & Mentzas, G. (2009). Adaptive evaluation of portal quality: An eGovernment case. PCI 2009 - 13th Panhellenic Conference on Informatics, (Conference Article), 136-140. Magoutas, B., Schmidt, K, Mentzas, G & Stojanovic, L. (2010). An adaptive equestionnaire for measuring user perceived portal quality. International Journal of Human Computer Studies, 68(10), 729-745. Moraga, M.Á., Calero, C. & Piattini, M. (2006). Comparing different quality models for portals. Online Information Review, 30(5), 555-568 Smith, M Yang, Z., Cai, S., Zhou, Z. & Zhou, N. (2005). Development and validation of an instrument to measure user perceived service quality of information presenting Web portals. Information and Management, 42(4), 575-589.
Continue Reading
View Writing Issues

You May Also Find These Documents Helpful

  • Satisfactory Essays

    Company Q Evaluation
    • 588 Words
    • 3 Pages

    Company Q Evaluation

    References: Online Browsing Platform (OBP). (2014, March 21). Retrieved from International Organization for Standardization: https://www.iso.org/obp/ui/#iso:std:iso:26000:ed-1:v1:en…

    • 588 Words
    • 3 Pages
    Satisfactory Essays
    Read More
  • Good Essays

    Google vs. Bing
    • 720 Words
    • 3 Pages

    Google vs. Bing

    Although on the surface the Google portal website and Microsoft Bing portal web site may look the same, when one looks deeper into the matter one website stacks up much higher than the other. When one adds up all the details included in the package, like design, programs, applications, and number of visitors to the website, a determination can be made as to which website is more user-friendly. The utilities discussed in this paper include: how the search engine generates its responses, and how the design persuades the user to stay within a specific search engine.…

    • 720 Words
    • 3 Pages
    Good Essays
    Read More
  • Satisfactory Essays

    Evaluating Health Information On The Internet Research Paper
    • 458 Words
    • 2 Pages

    Evaluating Health Information On The Internet Research Paper

    2. Provider and Purpose: Briefly discuss 3 clues that identify a reliable web site and 3 clues…

    • 458 Words
    • 2 Pages
    Satisfactory Essays
    Read More
  • Powerful Essays

    Managing Relationships
    • 2121 Words
    • 9 Pages

    Managing Relationships

    Parasuraman, A., Berry, L., & Zeithaml, V. (1988). SERVQUAL: A multiple item scale for measuring consumer perceptions of service quality. Journal of Reatiling, 64, 12-40.…

    • 2121 Words
    • 9 Pages
    Powerful Essays
    Read More
  • Powerful Essays

    Review Essay on ADHD
    • 1172 Words
    • 4 Pages

    Review Essay on ADHD

    Criteria Used in Evaluating Web Resources. (2014, January 1). Retrieved November 5, 2014, from http://unfccc.int/essential_background/library/items/1420.php…

    • 1172 Words
    • 4 Pages
    Powerful Essays
    Read More
  • Powerful Essays

    United Cereal
    • 2279 Words
    • 6 Pages

    United Cereal

    The case is focusing on European division of a giant multinational breakfast food company, which describes a launch decision for a new cereal product. United Cereal (UC) was established in 1910 by Jed Thomas. It was known in the industry, eventually diversified into snack foods, dairy products. By 2010 UC was a $9 billion business, but the breakfast cereals still accounted for one-third of its revenues. As the breakfast cereal trend soon set in. It was very necessary for the company to launch a new product. The company had strong values and policies, which it needed for its managers to follow. Breakfast cereal market was a potential market and there were several major competitors. With the growing demand of the ready to eat cereals, the company was now in a highly competitive industry. UC entered European market in 1952 by acquiring an English baked goods company, and then growing it by introducing products from the U.S. line. By 2009, Europe accounted for 20% of UC’s worldwide sales. But at the same time, European market was becoming a complex market to handle. The market varied to a great extent in each of these countries. There were a variety of breakfast traditions and national tastes that differed from each other. Distribution channels were also different for these countries. So Lora Brill pursue an idea which she referred to as the “Eurobrand” concept that could be adapted for product marketing. Crunch in other European markets with the Eurobrand approach, continuing with Germany and Benelux, as those countries are also in favor of Healthy Berry Crunch. At the same time the company would do the further research on other European countries and choose the countries that test results show well to launch the next. For the issue of too much cost and local customization causing differences in product profiles and market strategies would be solved as the consumer tastes in Europe are converging as…

    • 2279 Words
    • 6 Pages
    Powerful Essays
    Read More
  • Better Essays

    Evaluating Websites
    • 884 Words
    • 4 Pages

    Evaluating Websites

    References: Grand Canyon University Tutorials (GCU-T). (no date). Evaluating Websites. Retrieved on January 19, 2011 from http://tutorials.gcumedia.com/evaluatingWebPageContent/interactiveIndex.html…

    • 884 Words
    • 4 Pages
    Better Essays
    Read More
  • Powerful Essays

    Shell Canada Fuels Productivity With Erp Case Study
    • 1399 Words
    • 6 Pages

    Shell Canada Fuels Productivity With Erp Case Study

    The organization will find it comfortable using the internet since most o its functions are integrated together , information will be easily accessed through the use of web-enabled technology and make it easy to communicate with customers, make sales and run the business at any place from any part of the continent (Sumner, 2005). This will be possible because business activities like invoicing, sales processing, and other activities will have been automated (Sumner, 2005).…

    • 1399 Words
    • 6 Pages
    Powerful Essays
    Read More
  • Good Essays

    The Modern Organization in a Global, Web-Based Environment
    • 3390 Words
    • 14 Pages

    The Modern Organization in a Global, Web-Based Environment

    It is necessary for students to learn the basic terms that define the foundation of Management Information Systems but students will often find this task boring or uneventful. Students often fail to see the importance of Management Information Systems (MIS) and how it relates to them. In order to involve students in the class, it is vital to let them know what is in it for them. This should be done early to engage the students from the beginning. You may want to find out each student’s major course of study and show them how MIS knowledge can enhance their major and their chosen careers. Knowing each student’s major and career goals will help you tailor examples, classroom assignments and discussion to the interests of the students. Point out the end of the chapter “What’s In It For Me” section so that students know there are links to each major for each chapter.…

    • 3390 Words
    • 14 Pages
    Good Essays
    Read More
  • Powerful Essays

    Website as a Communication Channel for Political Parties
    • 6637 Words
    • 27 Pages

    Website as a Communication Channel for Political Parties

    References: Boogers, M. & Voerman, G. (2002). “Surfing citizens and floating voters,” Central of law, Public Administration and Information, Tilburg University. Breitenbach, C.S and Van Doren, D.C. (1998). “Value-added Marketing in the Digital Domain: Enhancing the utility of the Internet;” Journal of Consumer Marketing. Conway, M. and Dorner, D. (2004). “An Evaluation of New Zealand Political Party Website,” Information Research. Djupsund, C. and Carlson, T. (2002). “Catching the „Wired Voters‟? Campaigning on the Internet,” Department of Science, Åbo Academy University, Finland. Flak, L.S., Moe, C.E. and Saebo, Q. (2003). “On the evolution of E-government: The user imperative,” Department of Information Systems, Agder University College. Gibson, R., Nixon, P. and Ward, S. (2004). “Net gain-or net pain? Political parties and the Internet,” Information Polity. Hansen, K.M., Pedersen, K. and Whal-Jorgensen, D. (2005). ”Cyber campaigning. The character, development and consequences of parties‟ electioneering in cyber-space,” Department of political science, University of Copenhagen. Kent, M.L. (1999). “Does your web site attract or repel customer? Three tests of Web site effectiveness,” Public Relations Quarterly. Kent, M.L., Taylor, M. and White, W.J. (2003). “The Relationship between Web site Design and Organizational Responsiveness to Stakeholders,” Public relations Review. Moon, M.J. (2002). “The Evolution of E-government among Municipalities: Rhetoric or Reality?,” Public Administration Review. Norris, P. (2001). “Preaching to the Converted? Pluralism, Participation, and Party websites.” Rowley, T.J. (1997). “Moving beyond Dyadic ties: a Network Theory of Stakeholder influences,” Academy of Management review. Selm, M.V., Jankowski, N.W. and Tsaliki, L. (2002). “Political Parties Online: Digital Democracy as Reflected in Three Dutch Political Party Web Sites,” Communications. Ward, S. and Gibson, R. (2003). “On-line and on Message? Candidate Websites in 2001 General Election,” British Journal of Politics and International Relations, 5(2), 188-205. Internet Sources scholar.google.co.in www.democrats.org www.gop.com www.bjp.org www.cpim.org…

    • 6637 Words
    • 27 Pages
    Powerful Essays
    Read More
  • Powerful Essays

    Customer Service Quality and Customer Service Expectations in Banking Sector
    • 3713 Words
    • 15 Pages

    Customer Service Quality and Customer Service Expectations in Banking Sector

    In 1988, Parasuraman et al arranged a quantitative Research. They revealed an instrument for measuring consumers’ perception of Service Quality, after that it became known as SERVQUAL. They collapsed their dimensions from ten to five. The dimensions were:…

    • 3713 Words
    • 15 Pages
    Powerful Essays
    Read More
  • Powerful Essays

    sugar industry analysis
    • 2311 Words
    • 10 Pages

    sugar industry analysis

    JDW group has grown from sugar production into premier business group of Pakistan. JDW Group is the progressive industrial house of the country.…

    • 2311 Words
    • 10 Pages
    Powerful Essays
    Read More
  • Satisfactory Essays

    Ch04 100204031022 Phpapp01
    • 1755 Words
    • 23 Pages

    Ch04 100204031022 Phpapp01

    Slide 4.1 CHAPTER 4 E-ENVIRONMENT Dave Chaffey, E-Business and E-Commerce Management, 3rd Edition © Marketing Insights Ltd 2007 Slide 4.2 Learning outcomes    Identify the different elements of an organization macro-environment that impact on an organization e-business and e-marketing strategy Assess the impact of legal, privacy and ethical constraints or opportunities on a company Assess the role of macro-economic factors such as governmental e-business policies, economics, taxation and legal constraints. Dave Chaffey, E-Business and E-Commerce Management, 3rd Edition © Marketing Insights Ltd 2007…

    • 1755 Words
    • 23 Pages
    Satisfactory Essays
    Read More
  • Powerful Essays

    Role of Internet / Web Technology on Modern Public Administration
    • 821 Words
    • 4 Pages

    Role of Internet / Web Technology on Modern Public Administration

    The construction and management of the World Wide Web sites are becoming essential elements of modern public administration. Administrators are now facing a great challenge. They are required to achieve new goals in an increasingly shorter time. But that is not mean to enhanced transparency, greater efficiency and higher levels of citizen services; they also want to reduce costs.…

    • 821 Words
    • 4 Pages
    Powerful Essays
    Read More
  • Satisfactory Essays

    Web Page and Site
    • 6324 Words
    • 26 Pages

    Web Page and Site

    For Personalization feature, you will be using 3 users as the owner of the site. The credentials details are as follows: Please refer to this whenever you are asked to enter the respective username and password.…

    • 6324 Words
    • 26 Pages
    Satisfactory Essays
    Read More

Related Topics