Trident University
ITM524 – Foundations of Information Technology Management
Module 4 Case
Dr. Julian Achim
Introduction More and more these days companies are realizing that Information Technology (IT) plays a crucial role in their day to day business. One such way is by using business intelligence (BI) tools to process immense amounts of data quickly which allows company leaders to make better informed decisions on company business. With new technology and software applications, gone are the days when IT was an afterthought for leaders. However, this has not been an easy task for CIO’s but a constant battle to show leaders how IT affects their value chain. With that being said, organizations are finally inviting IT leaders into their pre-planning meetings and valuing their input into how IT can help the company prosper. Because of this interaction and early involvement, IT solutions have been found to be instrumental in managing complex organizations through things such as network connectivity, tracking tools, and cloud technology all while enhancing business operations.
Business Intelligence (BI) In the fast paced business world of today, BI is one of the key indicators in getting information to business leaders in a timely manner. Companies rely on this information in order to make rapid business decisions that could either make them money or if not acted upon lose them money. With that being said, BI needs to produce qualitative information in a way that leaders can understand along with being flexible to change as the company changes. Therefore, “the purpose of investing in BI is to transform from an environment that is reactive to data to one that is proactive.” (Ranjan, 2008) One such way IT solutions can foster this proactive transformation is through the use of dashboards. Dashboards can supply leaders with many options that are tailored to the company and can provide them with visual feedback concerning their value