Associate Program Material
Appendix D
Troubleshooting Computer Hardware
In this worksheet, you must identify solutions to four separate computer printer problems. For each solution, you must prepare an answer of at least 150 words in each Answer box.
Part One: Wireless Printing
|Problem |
|The computer will not connect to the printer wirelessly. |
|Details |
|Julie has just purchased a Canon® Pixma™ iP6220D inkjet printer for her house. She connected it to her laptop computer using her |
|USB cable and it works fine; however, Julie regularly uses her laptop in different locations throughout the house, so using a USB |
|cable for printing is not an option. She tried sending a document to the printer wirelessly, but it did not work. |
|Questions |
|1) What type of wireless technology does the printer use? What optional parts do you need for the printer to make it work |
|wirelessly? |
|2) Julie’s notebook does not support Bluetooth®. Suggest a device she can purchase that will use a USB port and allow her to |
|connect to her printer wirelessly. |
| |
|Hint: Use the web to find answers and solutions to these