Week 7
* Use a spreadsheet to develop a point-scoring matrix and determine which system Mark should select.
Software | | | Weighted Score | weighted score | weighted score | Fulfillment of business needs | 100 | | 600 | 800 | 900 | Acceptance in marketplace | 30 | | 180 | 180 | 180 | Quality of documentation | 50 | | 350 | 450 | 400 | Quality of warranty | 50 | | 200 | 400 | 350 | Ease of use | 80 | | 560 | 480 | 400 | Control features | 50 | | 450 | 350 | 450 | Flexibility | 20 | | 80 | 100 | 180 | Security features | 30 | | 120 | 120 | 240 | Modularity | 30 | | 240 | 150 | 120 | Integration with other software | 30 | | 240 | 270 | 180 | Quality of support utilities | 50 | | 450 | 400 | 250 | Vendor | | | | | | Reputation and reliability | 10 | | 30 | 90 | 60 | Experience with similar systems | 20 | | 100 | 100 | 120 | Installation assistance | 70 | | 630 | 280 | 430 | Training assistance | 35 | | 140 | 280 | 210 | Timeliness of maintenance | 35 | | 175 | 140 | 140 | Hardware | | | | | | Internal memory size (RAM) | 70 | | 350 | 420 | 560 | Hard-drive capacity | 40 | | 360 | 360 | 200 | Graphics capabilities | 50 | | 350 | 350 | 400 | Processing speed | 30 | | 240 | 240 | 150 | Overall performance | 40 | | 360 | 400 | 400 | Expandability | 50 | | 350 | 100 | 500 | Support for network technology | 30 | | 90 | 120 | 210 | | | | | | | | | | 6645 | 6580 | 7030 |
* b. Susan Shelton did not agree with Mark’s weightings and suggested the following When the changes are made, which vendor should Mark recommend?
Mark should recommend VENDOR 3 * c. Mark’s manager suggested the following changes to Susan’s weightings: Reputation and reliability | 90 | Installation assistance | 40 | Experience with similar systems | 40 | Training assistance | 65 | Internal memory size | 10 | * Will the manager’s changes affect the
Software | | | Weighted Score | weighted score | weighted score | Fulfillment of business needs | 100 | | 600 | 800 | 900 | Acceptance in marketplace | 30 | | 180 | 180 | 180 | Quality of documentation | 50 | | 350 | 450 | 400 | Quality of warranty | 50 | | 200 | 400 | 350 | Ease of use | 80 | | 560 | 480 | 400 | Control features | 50 | | 450 | 350 | 450 | Flexibility | 20 | | 80 | 100 | 180 | Security features | 30 | | 120 | 120 | 240 | Modularity | 30 | | 240 | 150 | 120 | Integration with other software | 30 | | 240 | 270 | 180 | Quality of support utilities | 50 | | 450 | 400 | 250 | Vendor | | | | | | Reputation and reliability | 10 | | 30 | 90 | 60 | Experience with similar systems | 20 | | 100 | 100 | 120 | Installation assistance | 70 | | 630 | 280 | 430 | Training assistance | 35 | | 140 | 280 | 210 | Timeliness of maintenance | 35 | | 175 | 140 | 140 | Hardware | | | | | | Internal memory size (RAM) | 70 | | 350 | 420 | 560 | Hard-drive capacity | 40 | | 360 | 360 | 200 | Graphics capabilities | 50 | | 350 | 350 | 400 | Processing speed | 30 | | 240 | 240 | 150 | Overall performance | 40 | | 360 | 400 | 400 | Expandability | 50 | | 350 | 100 | 500 | Support for network technology | 30 | | 90 | 120 | 210 | | | | | | | | | | 6645 | 6580 | 7030 |
* b. Susan Shelton did not agree with Mark’s weightings and suggested the following When the changes are made, which vendor should Mark recommend?
Mark should recommend VENDOR 3 * c. Mark’s manager suggested the following changes to Susan’s weightings: Reputation and reliability | 90 | Installation assistance | 40 | Experience with similar systems | 40 | Training assistance | 65 | Internal memory size | 10 | * Will the manager’s changes affect the