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Wegmans Case Study

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Wegmans Case Study
Management 301

|Wegmans |
|An Organizational Culture Case Study |
| |
|
|04/21/2010 |

| |

Table of Contents

Executive Summary iii
Introduction 1
A Strong Organizational Culture 1 • Dominant Culture and Core Values 1 • Effect on employees and New Hires 2
Spreading the Culture throughout the Company 2 • Advantages 3 • Disadvantages 3
Primary Source of Wegmans' Culture 4 • Selection 4 • Culture Flows from Top Management 4 • Socialization 4
Maintaining Corporate Culture 5 • Stories 5 • Examples of Innovation 5
Attract and Retain Employees 5 • "Who We Are" 5 • Shared Values 6 • Attracting Employees 6
Organizations Affect Community Cultures 7 • Wegmans' Model of Contribution 7 • Customers Promotions 7 • Sustainability 7
Recommendations/Conclusion 9

Table of Figures

Figure 1- Wegmans Turnover Ratio Compared to Industry 2
Figure 2- How Organization Cultures Form 4 Executive Summary

From a small grocery store in Rochester, New York to one of Fortune’s top 100 companies to work for, Wegmans is a success story of fulfilling the needs of employees. Through a process of selection and socialization, employees’ core values are kept in line with the company's. These values are reinforced by benefits, retreats, stories, and



References: Boyle, M. (2005). The Wegman 's Way. Fortune. Retrieved from http://money.cnn.com/magazines/fortune/fortune_archive/2005/01/24/8234048/index.htm Brady, T Company Wegmans Overview. (2009). Retrieved April, 2010 from http://www.wegmans.com/webapp/wcs/stores/servlet/CategoryDisplay?storeId=10052&identifier=CATEGORY_2441#believe Denison, D.R., Haaland S Prentice Hall. (2009). New York: Pearson.

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