THE SIX-BOX MODEL: Weisbord’s six-box model contains six elements to focus the organizational diagnosis: the organization’s strategy, structure, rewards, internal relationships, helpful mechanisms, and leadership. Surrounding the six box model is the environment, although it is not included in the model. For each dimension, the model includes specific questions. Weisbord’s six-box diagnostic model centers the analysis on areas of dissatisfaction as the starting point, identifying organizational outputs with which both external customers and internal producers are dissatisfied. Then, participants find the causes of dissatisfaction in the six elements of the model. Internal producers are the key decision makers to solve those areas of dissatisfaction. Weisbord poses diagnostic questions for each box of his model. For example, he suggests that OD consultants determine whether organizational members agree with and support the organization’s
THE SIX-BOX MODEL: Weisbord’s six-box model contains six elements to focus the organizational diagnosis: the organization’s strategy, structure, rewards, internal relationships, helpful mechanisms, and leadership. Surrounding the six box model is the environment, although it is not included in the model. For each dimension, the model includes specific questions. Weisbord’s six-box diagnostic model centers the analysis on areas of dissatisfaction as the starting point, identifying organizational outputs with which both external customers and internal producers are dissatisfied. Then, participants find the causes of dissatisfaction in the six elements of the model. Internal producers are the key decision makers to solve those areas of dissatisfaction. Weisbord poses diagnostic questions for each box of his model. For example, he suggests that OD consultants determine whether organizational members agree with and support the organization’s