It was already 72 degrees when Astrid Young pulled into the parking lot at the Western Oceanography Institute (WOI). The radio announcer was reminding listeners to leave out extra water for their pets because the temperature was going to be in the high 90s for the third straight day. Young made a mental note to call her husband, Jon, when she got to her office and make sure that he left plenty of water outside for their cat, Figaro. Young was three-quarters of the way through the Microsoft NT conversion project. Yesterday had been a disaster, and she was determined to get back on top of things.
ASTRID YOUNG
Astrid Young was a 27-year-old graduate of Western State University (WSU) with a B.S. degree in management information systems. After graduation she worked for five years at Evergreen Systems in Seattle, Washington. While at WSU she worked part time for an oceanography professor, Ahmet Green, creating a customized database for a research project he was conducting. Green was recently appointed director of WOI, and Young was confident that this prior experience was instrumental in her getting the job as information services (IS) director at the Institute. Although she took a significant pay cut, she jumped at the opportunity to return to her alma mater. Her job at Evergreen Systems had been very demanding. The long hours and extensive traveling had created tension in her marriage. She was looking forward to a normal job with reasonable hours. Besides, Jon would be busy pursuing his MBA at Western State. While at Evergreen, Young worked on Y2000 projects and installed NT servers. She was confident that she had the requisite technical expertise to excel at her new job.
Western Oceanography Institute was an independently funded research facility aligned with Western State University. Approximately 60 full- and part-time staff worked at the Institute. They worked on research grants funded by the National Science Foundation