A range of services within The Westin is provided for the guests. WestinWORKOUT Gym for instance, is a spacious and well-equipped gym that also provides a personal trainer. There are also sauna rooms and lockers provided. Business Center will always be ready to serve you to do businesses while away from home and the concierge desk in the lobby has multilingual staff to serve the guests a range of services including transportation arrangements to many places as well as pick-up services to and from the airport. Moreover, there is an outdoor pool right outside the all-day casual restaurant. For parents with kids, Westin Kids Club can be a fun yet secured place for kids to play while parents enjoy some time off. Especially for women, in-room spa with custom-designed treatments is available in the guests’ own rooms. To satisfy the customer’s appeal, there are six restaurants and lounges ranging from Bakery, Cantonese, Italian, Latin American, Regional/International cuisines, and last but not least, a lounge namely The Living Room open for breakfast, lunch, and dinner. They had been awarded as the best hotel restaurant in 2012 lately.
There are a few reasons that differentiate or make The Westin more special compared to others. Feel-Good Welcome will be felt by customers as they customize an environment with the soothing scent of white tea and atmospheric lighting to make guests feel
References: Hotel Online, 2012. In Response to Growing Fitness Trends Westin Hotels & Resorts Launches Global Roll-out of New Fitness Studios. [online] Available at:http://www.hotel-online.com/News/PR2012_1st/Jan12_WestinFitness.html [Accessed 4 November 2012] Expatriate Lifestyle, 2012. Best of Malaysia 2012 Award Winners in Full. [online] Available at: http://www.expatriatelifestyle.com/fromthemagazine/article/Announcements/Best-of-Malaysia-2012-Award-Winners-in-full [Accessed 4 November 2012] Starwoodhotels.com (2012) Starwood Hotels & Resorts. [online] Available at: http://www.starwoodhotels.com/westin/difference/index.html#/home [Accessed: 4 Nov 2012]