The first email,written in a familiar tone,a problem as well as frustration is shown. In “ The Veggie Police” the author writes using popular short hand, for example the ending “ TTYL”. Emphasis at the end of statements comes up on three different occasions, same with multiple question marks. Using punctuation in this manner gives the email a backdrop of quizzical fury. Another example of the tone would come from the words themselves. Saying, “ I am going to take a freaking stand” and “ this is so stupid” is a tone that would not be used to address a person of authority. …show more content…
In contrast, the second email, “ Lunch Menu Options” is a formal tone, stating both a concern and giving an informative option to the subject of the letter.
Anger was not portrayed with capitalization or exclamation marks as the first email. Rather methodical and specific comments where made, as well as a confident stance with the details being presented. Words such as “ I know, I am sure” solidify these facts. Listing the current lunch menu showed the email recipient exactly where the problem is. Research was laid out giving a positive example to why the issue should be of importance. Giving the problem a well thought solution, and ending the email with “ the hope of working together” set the tone as helpful
advice. Having the knowledge to address a personal situation in a formal and informal matter is of great importance. This is especially true when using emails, an individual is not able to immediately address misconceptions. By using punctuation, or emoticons, an informal letter is given the personality the author is trying to portray. In contrast, starting an email with a proper introduction and being tactful, will give the author a chance to be taken more serious. Using the same subject and addressing it in a different tone the author shows the example of both formal and informal.