In a Criminal Justice setting, the typical system used is closed. The external environment, if it does not intervene or cause organizational problems, is deemed to be stable and predictable. Totally independent from outside environments, closed-systems are sealed off from the outside world, easier to deal with than open-systems, and despite limitations, this type of system is preferred. According to Allen …show more content…
Scientific management focuses on the productivity of the individual worker, administrative management focuses on the functions of the management, and bureaucratic management focuses on the overall organizational system within which the workers and management interact. In a service quality environment, there is a large role in the criminal justice division. What exactly is service? Haywood-Farmer and Nollet (1991) summarize it as this: Instead of coming closer to a definition, there seems to be a less than certain answer. Scholars are not in agreement of what a service is. Gronroos (1990) provided a definition of a service; a service is an activity or series of activities of more or less intangible nature that normally, but not necessarily, take place in interactions between customer and service employees and/or physical resources or good and/or systems of the service provider, which are provided as solutions to customers problems. Distinctive features relate to the criminal justice field. There is customer involvement in the service process, and is important to sustain between inputs and resources. Services have …show more content…
Funding, defined by Allen & Sawhney (2010), is payment or interest on a debt, or an investment in a program or agency, refers to different methods of financially supporting the criminal justice system. This governs the program that will either stop or continue, and new programs will be offered. Relied heavily on public funds, criminal justice agencies are highly influenced by annual budgets. Collected through taxes to sponsor criminal justice agencies, public funds are used by federal and state governments through annual budgets and grants. According to Allen & Sawhney (2010), the budget is designed to cover the basic needs of the agency for the fiscal year. Monies that support the unique programs and services offered by the agency, for the employees who work with the programs, and new ideas for programs or services are called grants. Private funds are also a good source to get monies for criminal justice agencies. Meeting the foundation’s areas of priority, foundations provide funding to criminal justice agencies. There is also a possibility that an agency may not receive funding at all, even though it is required by state or local