General managers are top of employee, who hold major problems and play a big role behind the organization or business. Being a manager takes a great deal of hard work, leadership, and dedication. They have responsibilities to take control, motivate, and monitoring each part of the organization. The pressure of being a manager is not as easy as what people think, they tend to be efficient and effective in the same time. In an article in the Harvard Business Review, “What effective general managers really do”, (Kotter, 2000) examined the reality of what many managers really do that seems inefficient and contrasting what Henry Mintzberg has pointed out. He found out that their activities are mostly unplanned, sometimes seems to be unimportant and they do lots of conversations that unconnected with work and they do a lot of joking. They also seldom to tell people what to do, they prefer asking or suggesting.
This article also indicate that in the actual behavior manager “looks less systematic, more informal, less reflective, more reactive, less well organized, and more frivolous than a student of strategic planning systems, MIS, or organizational design would ever expect”, (Kotter, 20000, p.156). In the key points of this article Kotter shows the reader what manager responsibilities and how they working out with uncertainty, great diversity, and also how to getting works done through a large and diverse set of people. In simple form, manager need to develop networking, it is one of the processes that will establish the mutually beneficial relationship with people or potential customers or employee. They also need to work based on agenda, agenda it self is what activities to accomplish the organizational goals. In this essay the writer think that the most essential tasks of a manager is to identify weakness, then set plans and try to achieve them in efficient and effective way while also
References: Kotter, J.P. (1982). What Effective General Managers Really Do. Harvard Business Review.