“Management is efficiency in climbing the ladder of success; leadership determines whether the ladder is leaning against the right wall” (Stephen R.Covey). Leaders are persons with a vision, able to lead others and make people believe and agree with their ideals and style of leadership. A manager on the contrary is more of a result driven person, able to organize and order people to get things done.
The basis of good leadership is honourable character and selfless service to the organisation. Respected leaders concentrate on who they are, what they know and what they do. The perception of how their subordinates see them as leaders is important for them to gain respect.
Who they are:- their character, their believes, style and work ethic.
What they know:- their expertise in the job, handle tasks and knowledge of human behaviour.
What they do:- their implementation, motivating people and providing direction.
People follow leaders because they want to be guided by those they respect and those who in their perspective have a clear sense of direction. To gain respect leaders must be ethical towards their staff and convey a strong vision for the future.
Two important aspects in effective leadership are:
a) Trust and confidence which are essential for employee satisfaction in an organisation;
b) Effective communication in three important areas;
i. Helping employees understand their jobs and the organizations mission statement. ii. Helping employees understand how they can contribute towards achieving their objectives. iii. Communicating with staff, sharing information and honest discussion.
When leaders are assessing whether their commands are respected, they have to bear in mind that subordinates do not think about their attributes. Subordinates observe what the leaders do, so that they can know whether the leaders are