Discuss the strategies that Mountain Bank should implement to achieve a competitive advantage in the marketplace?
Mountain Bank seems to struggle in areas of retail banking, automobile loans, home equity lines of credit and boat loans. Banks are a profitable organization and the way Mountain Bank is going its seems their percentage in profit keeps getting lower and lower. Mountain Bank is in great need of help and must improvise certain strategies to keep the business successful and running. Mountain bank has found that their bank teller could lead their bank back into great success because …show more content…
Mountain Bank should use both the universalistic approach and commitment strategy when dealing with their bank teller employees. All employees need to know they have a sense of being treated the same whether they are a bank teller or the vice president of the bank. Universalistic approach allows human resource practice to be done the same way in the entire organization. Human resources manage to find the best way to create the practices for the organization. Mountain Bank wants to know if their employees are committed to serving and giving them the best service to the organization and the people they serve. Employees also want to feel the organization they work for has respect and loyalty to them as well. Hiring motivated employees who can bring energy and drive is something Mountain Bank should look …show more content…
The internal and external labors are so different from one another. Internal labor thinks about the bias against laying off employees, training opportunities, internal promotions new employees orientation and hiring people early in their careers. External labor think about the skills of employees, bringing in new talent to the company, company policies and company new policies. Even though they are different, the both share a common ground for the organization and that is what is best for the company itself.
Recommend a human resource strategy for Mountain Bank with respect to its tellers and support the recommendation.
The strategy I would recommend for Mountain Bank to use for its tellers is the committed expert HR strategy. This strategy is geared to retain employees who specializing in certain task. If its Mountain Bank goal to focus their tellers in promoting automobile loans, equity line of credit and home loans this would be the best strategy for them. Mountain Bank knows the best way to bring up the profits is to get their tellers to promote certain aspects of the bank. Mountain Bank can hire full time employees, trained them in great customer service and give great incentives when tellers meet the goals Mountain Bank set out for them to