What a Star-What a Jerk
What a star-What a Jerk
Submitted By:
Group No: 3
Sec: B
Group Members: 2012066: Ankit Jhunjhunwala 2012071: Anshul Chaudhary 2012077: Ashish Dhar 2012083: Avisha Shukla 2012090: Anubha Bhatnagar 2012108: Dhilon Priyadarshi Dash
Submitted To:
Dr. Saleena Khan
Introduction
‘What a star, What a Jerk’ is a Harvard Business review case study which deals with the basic human attributes of attitude and behaviour and the closely intertwined connection among the two. The case tries to highlight one of the most common issues faced by organisations, that is, how to handle a star performer who has a rash and bullying attitude towards others in an organisation. The basic and the most important managerial roles of setting strategies and defining goals of the team-workers and motivating them, along with frequent follow-ups, have been the prime focus of the case study under consideration.
Jane Epstein is beginning to settle down in her new work organisation named TechniCo. It is evident from the text that she has a considerably good team to work with, with an assortment of attitudes and skills. She provides an overview of her team members to her ex colleague Rick Lazarus and describes Caroline as having a huge social capital and the one who is the “agony aunt” to one and all in the organisation. Tom is a natural sales guy whereas Jack is an intellectual but somehow a shy personality. Andy Zimmerman, however, is an aggressive, bully and an ill tempered employee. He clearly lacks the qualities which a team player ought to have in today’s organisations. He does not honour others’ ideas as well as he does not take into account the margins of human errors that may occur occasionally. Nevertheless, he is smart, efficient and a stellar performer of the organisation who is ideally indispensible to the team.
Case Objectives * Studying different behavioural patterns prevailing in an organisation. * Effective management of human
Submitted By:
Group No: 3
Sec: B
Group Members: 2012066: Ankit Jhunjhunwala 2012071: Anshul Chaudhary 2012077: Ashish Dhar 2012083: Avisha Shukla 2012090: Anubha Bhatnagar 2012108: Dhilon Priyadarshi Dash
Submitted To:
Dr. Saleena Khan
Introduction
‘What a star, What a Jerk’ is a Harvard Business review case study which deals with the basic human attributes of attitude and behaviour and the closely intertwined connection among the two. The case tries to highlight one of the most common issues faced by organisations, that is, how to handle a star performer who has a rash and bullying attitude towards others in an organisation. The basic and the most important managerial roles of setting strategies and defining goals of the team-workers and motivating them, along with frequent follow-ups, have been the prime focus of the case study under consideration.
Jane Epstein is beginning to settle down in her new work organisation named TechniCo. It is evident from the text that she has a considerably good team to work with, with an assortment of attitudes and skills. She provides an overview of her team members to her ex colleague Rick Lazarus and describes Caroline as having a huge social capital and the one who is the “agony aunt” to one and all in the organisation. Tom is a natural sales guy whereas Jack is an intellectual but somehow a shy personality. Andy Zimmerman, however, is an aggressive, bully and an ill tempered employee. He clearly lacks the qualities which a team player ought to have in today’s organisations. He does not honour others’ ideas as well as he does not take into account the margins of human errors that may occur occasionally. Nevertheless, he is smart, efficient and a stellar performer of the organisation who is ideally indispensible to the team.
Case Objectives * Studying different behavioural patterns prevailing in an organisation. * Effective management of human
References: Organisation Behaviour, 14th Edition by Stephen .P Robbins, Timothy A Judge and Niharika Vohra, “summary and implications for managers”. Pg 81 Behaviour and organisation by Jerald Greenberg and Robert A. Baron, “group dynamics & work teams. Pg 326 Introduction to organisational behaviour 8th Edition by Jerald Greenberg and Robert A Baron “behaviour in organisations”. Pg 9