When Radiation Therapy Kills
Sample Project Paper
Analyzing Business Processes for an Enterprise System
By
A Paper Presented in Partial Fulfillment Of the Requirements of MBA 520 Managing with Technology June 2012 Presented to: Professor Marwan Stambuli
This manufacturer of chemicals will soon find, if it hasn’t already, that the processes and technology it uses to enter and schedule orders is out of date and will certainly impact their ability to compete effectively if they do not consider modernization soon. We will review the current process and what changes and improvements could be made to increase efficiency and then consider what technology would best serve the improved processes. There are always choices to be made when upgrading information systems and the costs and benefits of the solutions most commonly found in the manufacturing industry will be considered. In addition to determining which solution best fits this organization there are several other issues which should be considered before moving forward, including developing communication and sales over the World Wide Web, how to best manage change with the organization’s current employee group, and analyzing the costs and benefits of various choices. The key stakeholders should carefully consider which option would best fit this organization before proceeding with implementation plans.
Analysis of Current Sales Order Process: The current process involves customer representatives manually writing down specific order information on an order pad, which includes asking existing customers to confirm information including shipping and billing addresses, product numbers and descriptions, as well as shipping instructions. Customers may call, fax, or mail in orders, but in any case, it involves handwritten instructions which are generally
Analyzing Business Processes for an Enterprise System
By
A Paper Presented in Partial Fulfillment Of the Requirements of MBA 520 Managing with Technology June 2012 Presented to: Professor Marwan Stambuli
This manufacturer of chemicals will soon find, if it hasn’t already, that the processes and technology it uses to enter and schedule orders is out of date and will certainly impact their ability to compete effectively if they do not consider modernization soon. We will review the current process and what changes and improvements could be made to increase efficiency and then consider what technology would best serve the improved processes. There are always choices to be made when upgrading information systems and the costs and benefits of the solutions most commonly found in the manufacturing industry will be considered. In addition to determining which solution best fits this organization there are several other issues which should be considered before moving forward, including developing communication and sales over the World Wide Web, how to best manage change with the organization’s current employee group, and analyzing the costs and benefits of various choices. The key stakeholders should carefully consider which option would best fit this organization before proceeding with implementation plans.
Analysis of Current Sales Order Process: The current process involves customer representatives manually writing down specific order information on an order pad, which includes asking existing customers to confirm information including shipping and billing addresses, product numbers and descriptions, as well as shipping instructions. Customers may call, fax, or mail in orders, but in any case, it involves handwritten instructions which are generally
References: Dietz, Jan L.G. (2006, May). The Deep Structure of Business Processes. Communications of the ACM, Vol. 49, No. 5, pp 59-64. Laudon, Kenneth C. & Laudon, Jane P. (2007). Management Information Systems: Managing the Digital Firm (10th ed.). Upper Saddle River, New Jersey Oracle Solutions for the Chemical Industry: Profit in a Complex Environment